Competencies for managers, supervisors and staff
Last updated on April 8, 2026
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This is a summary of the four main categories and the competencies within each group:
Update on competency language
We have replaced the word "stakeholder" with "partner" or "party" in the BC Public Service Corporate Competencies and related materials. This has resulted in a name change for two competencies:
- Building partnerships with stakeholders is now Building partnerships
- ​Partners with stakeholders is now Partnering
This change has been made because stakeholder is a common corporate term with negative connotations to many Indigenous Peoples. Learn more about writing content that respects the cultural integrity of Indigenous Peoples and why we are not using the word stakeholder.
Competencies and employee performance
Behavioural competencies can be helpful when thinking about career goals and starting conversations with your supervisor.
Find more information in the performance development section of Careers & MyHR.
Leading people
There are 6 competencies in this category:
- Change leadership
- Change management
- Developing others
- Empowerment
- Holding people accountable
- Leadership
Personal effectiveness
There are 15 competencies in this category:
- Building partnerships
- Commitment to continuous learning
- Concern for order
- Continuous development
- Expertise
- Flexibility
- Improving operations
- Initiative
- Innovation
- Integrity
- Organizational commitment
- Reflecting on difficulties
- Results orientation
- Self-confidence
- Self-control
Interpersonal relationships
There are 12 competencies in this category:
- Concern for image impact
- Conflict management
- Customer/client development
- Engaging external partners
- Impact/influence
- Information seeking
- Listening, understanding and responding
- Organizational awareness
- Partnering
- Relationship building
- Service orientation
- Teamwork and cooperation
Resource hub
For more tools:
- Explore the LearningHUB for career development courses
- Consult coaching services for expert advice
- Access the Indigenous applicant advisory service
- Review the Leadership competencies for executives and directors
Contacts
Can’t find what you need? Submit an AskMyHR (IDIR restricted) service request.
If you're a B.C. government employee without an IDIR, contact the BC Public Service Agency to submit your service request.