Competencies for managers, supervisors and staff
Last updated on May 30, 2024Last updated: November 18, 2021
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This is a summary of the four main categories and the competencies within each group:
Competencies and employee performance
Behavioural competencies can be helpful when thinking about career goals and starting conversations with your supervisor.
Find more information in the performance management section of Careers & MyHR.
Leading people
There are 6 competencies in this category:
- Change leadership
- Change management
- Developing others
- Empowerment
- Holding people accountable
- Leadership
Personal effectiveness
There are 15 competencies in this category:
- Building partnerships with stakeholders
- Commitment to continuous learning
- Concern for order
- Continuous development
- Expertise
- Flexibility
- Improving operations
- Initiative
- Innovation
- Integrity
- Organizational commitment
- Reflecting on difficulties
- Results orientation
- Self-confidence
- Self-control
Interpersonal relationships
There are 12 competencies in this category:
- Concern for image impact
- Conflict management
- Customer/client development
- Engaging external partners
- Impact/influence
- Information seeking
- Listening, understanding and responding
- Organizational awareness
- Partners with stakeholders
- Relationship building
- Service orientation
- Teamwork and cooperation
Resource hub
For more tools:
- Explore the Learning Centre for career development courses
- Consult coaching services for expert advice
- Access the Indigenous applicant advisory service
- Review the Leadership competencies for executives and directors
Contacts
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