Competencies for managers, supervisors and staff

Last updated: November 18, 2021

For managers, supervisors and staff: Discover how your job experience relates to behavioural competencies for various staff positions in the BC Public Service

On this page

This is a summary of the 4 main categories and the competencies within each group:

Competencies and employee performance

Behavioural competencies can be helpful when thinking about career goals and starting conversations with your supervisor.

Find more information in the performance management section of Careers & MyHR.

Leading people

There are 6 competencies in this category:

  • Change leadership
  • Change management
  • Developing others
  • Empowerment
  • Holding people accountable
  • Leadership


Go to leading people

Achieving business results

There are 9 competencies in this category:

  • Analytical thinking
  • Business acumen
  • Conceptual thinking
  • Decisive insight
  • Long-term focus
  • Managing organizational resources
  • Planning, organizing and coordinating
  • Problem solving and judgement
  • Strategic orientation

Go to achieving business results

Personal effectiveness

There are 15 competencies in this category:

  • Building partnerships with stakeholders
  • Commitment to continuous learning
  • Concern for order
  • Continuous development
  • Expertise
  • Flexibility
  • Improving operations
  • Initiative
  • Innovation
  • Integrity
  • Organizational commitment
  • Reflecting on difficulties
  • Results orientation
  • Self-confidence
  • Self-control

Go to personal effectiveness

Interpersonal relationships

There are 12 competencies in this category:

  • Concern for image impact
  • Conflict management
  • Customer/client development
  • Engaging external partners
  • Impact/influence
  • Information seeking
  • Listening, understanding and responding
  • Organizational awareness
  • Partners with stakeholders
  • Relationship building
  • Service orientation
  • Teamwork and cooperation


Go to interpersonal relationships

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