In addition to traditional operators such as taxis, ride-hail and limousines, establishments that offer alcoholic beverages can provide services to get their patrons home safely.
An establishment may offer a free ride home to patrons through either a
- Designated Driver Service, or a
- Free Shuttle Service
An establishment is not required to have a passenger transportation licence if it offers free services.
Designated Driver Services
An establishment may offer a "designated driver" service where a staff member can drive a patron home in the patron’s vehicle.
Staff members must be properly licensed to operate the patron’s class of vehicle.
Free Shuttle Service
If offering a free shuttle service, an establishment must ensure that drivers have the proper licence to operate the vehicle and ensure the vehicle is properly insured.
- Vehicles that can carry 10 or fewer passengers including the driver, require a class 5 driver’s licence
- Vehicles that can carry more than 10 passengers, including the driver, require a class 4 driver's licence
An establishment may offer a fee-based service to patrons through either a
- Fee-based Shuttle Service, or a
- Contracted Fee-based Service
Fee-based Shuttle Service
If an establishment offers a fee-based shuttle service, it must have a passenger transportation licence and drivers must hold a Class 4 driver's licence.
There are two types of passenger transportation licences: General Authorization or Special Authorization. Learn more about Passenger Transportation Vehicle & Licence Types.
Contracted Fee-based Service
An establishment may contract an existing passenger transportation licence holder or “designated driver” service to provide a fee-based shuttle services for patrons.