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Record Check Certificates for B.C. Taxis, Limousines and Ride Hail

Last updated on December 4, 2023

Taxi, limousine and ride-hail licensees are required to issue Record Check Certificates to their drivers.

A Record Check Certificate verifies a driver meets the provincial requirements to drive a passenger directed vehicle. Licensees are responsible to determine whether drivers meet the provincial requirements. 

A Record Check Certificate Checklist (PDF) is available for licensees to help determine driver eligibility. This checklist is a template only to help clarify driver requirements. Licensees can also develop their own checklist.

Expiration of Record Check Certificates

A Record Check Certificate expires 12 months after the later of

  • the date on which the police record check was conducted, or
  • the date on which the driving record check was conducted

Information to include on a Record Check Certificate

Licensees are responsible for creating their own Record Check Certificate. Certificates must include the following information 
  • Driver's full legal name
  • Driver's photo (similar style to the B.C. Services card, i.e., recent head shot)
  • Licensee's legal name
  • Expiry date of the Record Check Certificate
  • A statement that the driver has undergone a police record check, driver record check, and meets all requirements under the Passenger Transportation Act 

In addition to the above, ride-hail licensees must also include

  • The make, model, year of manufacture, and licence plate information of the vehicle
  • The ride-hail company's National Safety Code number

A ride-hail driver's Record Check Certificate must be available on the online platform.

Licensees can create their own Record Check Certificate or use the relevant sample provided below

If a law enforcement official asks to see a Record Check Certificate, a driver must show it.

Taxi and limousine licensees must ensure drivers carry a physical copy and display the certificate in a clearly visible place in the vehicle.

What if a driver is not eligible to drive?

A company must give written notice to the driver if they cannot issue a Record Check Certificate. A company may be unable to issue a Record Check Certificate if

  • the driver does not meet the provincial requirements, or
  • the licensee is unable to determine driver eligibility

A licensee can contact the Commercial Passenger Vehicle Program to help determine driver eligibility.

A driver may submit a Record Review Application to the Registrar of Passenger Transportation for a review of their record if a driver receives notification that they are unable to drive.

Contact information

Contact the
Commercial Passenger Vehicle Program
for more information.