Emergency Support Service Program
Emergency Support Services (ESS) is designed to provide short-term basic support to British Columbians impacted by disasters ranging from a single house fire to larger events, such as wildfires. These supports enable those impacted to re-establish themselves as quickly as possible after an emergency or disaster.
The program is financed by Emergency Management BC (EMBC) and administered by First Nation Governments and Local Authorities.
We are working to improve the provincial Emergency Support Services (ESS) program through a project aimed at digitizing and modernizing ESS delivery.
- Read about ESS Modernization
- Read about the Evacuee Registration & Assistance (ERA) Tool
- View the ERA Tool Training
Based on need and circumstances of the emergency, local authorities or First Nation governments may offer ESS to an evacuee for a short period of time.
Read more about Emergency Support Service Delivery.
In many cases homeowners or tenant insurance held by the evacuees will provide greater support than what is available through this program. If you are evacuated please consult with your insurance provider to determine what may be available to you.
There are specific condition requirements to be eligible for these supports. For example, if you are self-sufficient (such as having appropriate insurance or the means to support yourself for those first 72 hours), you would not be eligible for ESS.
For specific details on ESS eligibility see the Evacuee Living Assistance Policy (PDF).
Contact the your Emergency Management BC (EMBC) regional office for more information.
Inquiries about outstanding invoices can be directed to ESS Finance by e-mail to email@example.com.
ESS mailing address
Emergency Support Services
Emergency Management BC
PO Box 9201, Stn Prov Govt
Victoria, B.C. V8W 9J1
ESS call centre
During large events the ESS Call Centre may be activated and can be reached toll free in B.C. 1 800 585-9559.