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Vancouver Justice Access Centre

Last updated on September 19, 2024

Justice Access Centre (JAC) services are available in-person or virtually (through phone or videoconference). 

In-person services are available during the centre's hours of operation.

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Services

Family Justice Centres and Justice Access Centres operate across the province, with staff available to assist you with issues related to separation or divorce, including: 

  • Parenting arrangements
  • Guardianship
  • Child and spousal support
  • Contact with a child
  • Property division respecting a companion animal

All services are provided free of charge to parents and other family members. Learn more about Family Justice Centre services or see the Family Justice Centres brochure for more information.

Staff can help you assess what you need and provide information about:

  • Your legal and related issues (including referrals for legal advice)
  • Dispute resolution and mediation options (including court forms and processes)
  • Referrals to community resources and agencies

Justice Access Centres also provide:

  • Staffed self-help resource rooms and information services
  • Public computer terminals and a printer for legal documents

Please see the Justice Access Centres brochure for more information.

All Centres have Family Justice Counsellors (accredited mediators) who can provide a full range of services virtually through telephone and video conferencing, so services are available even if there is no Family Justice Centre or Justice Access Centre in your community. Virtual services are also available for families who are separated by distance.

Family Justice Registry services

Justice Access Centres also provide services that are part of the Provincial Court process (under the Provincial Court Family Rules). The Vancouver Provincial Family Court registry is a Family Justice Registry where most parties to family law matters must complete a needs assessment with a Family Justice Counsellor and a Parenting After Separation course before their first court date (a Family Management Conference) will be scheduled.

Please see the Family Justice Registries brochure for more information and for the list of court locations with these requirements.

Contact information

Call the Vancouver Justice Access Centre to access services virtually or in person.

Phone numbers
Phone 604-660-2084
Phone toll-free in B.C. 1-800-663-7867 (Ask to be connected to 604-660-2084)

Address

The Vancouver Justice Access Centre is located at:

290-800 Hornby Street
Vancouver BC  V6Z 2C5

Hours

Hours are subject to change. If you do not have an appointment, it is recommended that you call the Vancouver Justice Access Centre before you drop in. For information about the Self-Help Resource Room, see Justice Access Centres.

Hours for in-person services
Day Hours
Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 5:00 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 5:00 PM
Saturday Closed
Sunday Closed
Hours for virtual services
Day Hours
Monday 8:00 AM – 7:00 PM (by appointment only after 5:00 PM)
Tuesday 8:00 AM – 7:00 PM (by appointment only after 5:00 PM)
Wednesday 8:00 AM – 7:00 PM (by appointment only after 5:00 PM)
Thursday 8:00 AM – 7:00 PM (by appointment only after 5:00 PM)
Friday 8:00 AM – 7:00 PM
Saturday Closed
Sunday Closed
Self-Help Resource Room hours
Day Hours
Monday 8:30 AM – 4:00 PM (Closed from 12:00 – 1:00 PM)
Tuesday 8:30 AM – 4:00 PM (Closed from 12:00 – 1:00 PM)
Wednesday 8:30 AM – 4:00 PM (Closed from 12:00 – 1:00 PM)
Thursday 8:30 AM – 4:00 PM (Closed from 12:00 – 1:00 PM)
Friday 8:30 AM – 4:00 PM (Closed from 12:00 – 1:00 PM)
Saturday Closed
Sunday Closed

Service area

The Vancouver Justice Access Centre offers a range of justice services for Vancouver and the Lower Mainland

Contact information

To access services, either virtually or in-person:

Phone
604-660-2084
Toll Free
1-800-663-7867
Address
290–800 Hornby Street
Robson Square
Vancouver, B.C., V6Z 2C5
(Located at the Vancouver Law Courts)