Victoria Justice Access Centre

Justice Access Centre (JAC) services are available in-person or virtually (through phone or videoconference). 

In-person services are available during the centre's hours of operation.

On this page

• Services
• Early Resolution Registry services
• Hours
• Service area
• Contact information

Services

Family Justice Centres and Justice Access Centres operate across the province, with staff available to assist you with issues related to separation or divorce, including: 

• Parenting arrangements
• Guardianship
• Child and spousal support
• Contact with a child
• Property division respecting a companion animal

All services are provided free of charge to parents and other family members. Learn more about Family Justice Centre services or see:

• Family Justice Centres brochure (in English)
• Family Justice Centres brochure (in French)

Staff can help you assess what you need and provide information about:

• Your legal and related issues (including referrals for legal advice)
• Dispute resolution and mediation options (including court forms and processes)
• Referrals to community resources and agencies

Justice Access Centres also provide:

• Staffed self-help resource rooms and information services
• Public computer terminals and a printer for legal documents

For more information, please see:

• Justice Access Centres brochure (in English)
• Justice Access Centres brochure (in French)

All Centres have Family Justice Counsellors (accredited mediators) who can provide a full range of services virtually through telephone and video conferencing, so services are available even if there is no Family Justice Centre or Justice Access Centre in your community. Virtual services are also available for families who are separated by distance.

Early Resolution Registry services

Justice Access Centres also provide services that are part of the Provincial Court process. The Victoria Justice Access Centre provides Early Resolution Registry services for these Provincial Family Court registries:

• Duncan Provincial Family Court registry
• Victoria Provincial Family Court registry
• Western Communities Provincial Family Court registry

These registries are Early Resolution Registries. Early Resolution Registries have Early Resolution Requirements for families who want to resolve a family law matter. These requirements include a needs assessment with a Family Justice Counsellor.

Hours

Hours are subject to change. If you do not have an appointment, it is recommended that you call the Victoria Justice Access Centre before you drop in. For information about the Self-Help Resource Room, see Justice Access Centres.

Booked and drop-in appointments are available at the Colwood Courthouse Monday, Wednesday and Thursday 9:00 AM - 4:00 PM. It is recommended that you call the Victoria Justice Access Centre for an appointment at the Colwood Courthouse.

Service area

The Victoria Justice Access Centre offers a range of justice services for:

• Victoria
• South Vancouver Island
• Westshore - Colwood, Langford, Highlands, View Royal and Metchosin
• Gulf Islands

Family justices services are also available at Family Justice Centres. See if there is a Family Justice Centre location near you.