Information for Service Providers

Last updated on September 3, 2026

Thank you for the important role you play in supporting children, youth, and families. This page provides information and resources for service providers, including key requirements when working with families, best practices for delivering services, and step-by-step guidance on becoming an approved service provider and receiving payment through the funding programs available to families.

Parent and guardians can find information about how to hire and manage service providers here: Hire and manage service providers

On this page


Working with Families

Before services begin, you are encouraged to take the time to discuss important information with the family so they can make informed choices and feel confident about the services being offered. A clear conversation, supported by a written service agreement or contract, helps establish shared expectations and a positive working relationship. Important topics to discuss includes:

  • Your role as part of the child’s support team, including how your services complement the supports provided by family members, educators, health professionals, and other service providers involved in the child or youth’s care.
  • Your training, qualifications, experience, and approach to supporting children, youth, and families, including any areas of specialization and how you work collaboratively to support family-identified goals and priorities.
  • The family's goals, priorities, and desired outcomes for their child or youth, how progress will be monitored, and how families will lead decisions about services and any adjustments needed over time.
  • Service arrangements, including the frequency, duration, and location of services, determined in partnership with the family.
  • Your fees and invoicing practices, including rates, invoicing, payment timelines, and cancellation and missed appointment policies. Providers should share invoices with families for review before submission so families understand and agree with the services billed and associated costs.
  • Communication expectations, including how and when you will communicate with the family, respond to questions or concerns, and support family-led discussions and decisions about the child's progress.
  • Confidentiality, privacy, and information sharing practices, including circumstances in which information may be shared with other members of the child’s support team, with the family's consent or as otherwise required by law.
  • Processes for addressing concerns or making changes to services, including how service plans, schedules, or goals can be reviewed and adjusted if the child’s or family's needs change.

Taking time to discuss these topics at the outset helps establish clear expectations, promotes transparency, and supports a positive and collaborative working relationship with families.


Ongoing Communication with Families

Regular communication helps families make informed decisions about their child's services and funding.

Service providers should keep families informed about:

  • The services being provided.
  • The services and amounts being billed.
  • The amount of funding used and the remaining balance.
  • Anticipated service costs and any expected changes to services or rates.
  • Any factors that may affect access to services within available funding.

Families should have opportunities to ask questions, discuss concerns, and share changes to their child's needs or goals.

Clear communication helps prevent misunderstandings, supports transparency, and ensures families have the information they need to manage their child's services and funding.


Providing Services through the B.C. Children and Youth Disability Benefit

 

Before Services Can Begin

For each funding period, families work with their chosen service providers to complete a Request for Services (RFS) form.

The RFS identifies:

  • The maximum hourly or daily rate that can be paid for a service
  • The maximum amount that can be paid to a service provider during the funding period

Once the RFS is approved, an authorization number will be issued to the chosen service provider.

* Service delivery can begin only after an authorization number has been received by the service provider. The authorization number confirms that services have been approved through the BC Children and Youth Disability Benefit (CYDB) program and helps prevent families from incurring costs for services that have not been authorized.

 

Authorization Number

A billing authorization number is required for all invoices submitted for payment through the B.C. Children and Youth Disability Benefit Program.

Before Service Delivery

  • Wait to receive an authorization number before beginning service delivery.
  • A new authorization number will be issued for each funding period.
  • Starting services only after an authorization number has been issued helps ensure:
    • services are authorized for payment through CYDB; and
    • families are not responsible for costs related to unauthorized services.

Changes to Approved Funding

During a funding period, families may request changes to approved rates or funding amounts associated with an authorization number by submitting a Request to Amend (RTA) Services Authorization.

 

Getting Paid: Invoicing

When to Invoice and What to Include

Invoice monthly for authorized services provided. Only services that have already been delivered are eligible for payment. Invoices must be submitted within six (6) months of the service date.

To support timely processing, please ensure that all invoices are complete and include all information reflected in the Sample Invoice available on the forms website. Providing complete invoices helps avoid processing delays and invoices being returned for correction.

Invoices for future-dated services, cancelled appointments, and missed appointments will not be processed.

Please provide families with copies of all submitted invoices.

If an invoice cannot be processed, both the family and service provider will be notified.

Invoicing Restrictions

Service providers may only invoice for services that have been delivered and received by the child, youth, or family. Invoices must accurately document the date, duration, and nature of the service provided.

The following cannot be charged to a family's funding allocation:

  • Future-dated services.
  • Cancelled appointments.
  • Missed appointments.

Best practice for Service providers is to maintain a clear cancellation and missed appointment policy and review it with families before services begin. The policy should outline attendance expectations, any grace allowances (such as a limited number of missed appointments that will not result in a fee), and the circumstances under which families may be responsible for missed appointment fees.

Missed appointments cannot be invoiced to government funding programs. Any fees associated with missed appointments must be managed directly between the service provider and the family and cannot be charged to the child's funding allocation.

How to Submit an Invoice

  • Online: Use the service provider portal (fastest option)
  • Mail:    BC BC Children and Youth Disability Benefit Program

PO Box 9776 STN PROV GOVT
               Victoria, BC V8W 9S5

Efforts will be made to pay authorized invoices within 30 days Sign up for direct deposit to expediate your payment.

Service Providers who are already receiving payment for Autism Funding or Medical Benefits via Direct Deposit, do not need to re-enroll for direct deposits.

Payments

Invoices from service providers must be payable within Canada. Payment will be made to service providers by way of either:

  • A direct deposit into a Canadian bank (also known as Electronic Funds Transfer); or
  • A cheque mailed directly to a Canadian address that is not also the address of the child/youth’s parent/guardian.

Payments are typically deposited within 3–5 business days following processing.

Providers are responsible for protecting personal and confidential information when submitting documents by email.

 

Reimbursement: Request for Equipment, Supplies, Travel and Training (RESTT)

Families may use up to 20% of the Annual Funding for equipment, supplies, travel, and training-related expenses to support accessibility, participation, or effective engagement in services.  All equipment, supplies, travel and training require approval and a Request for Equipment, Supplies, Travel and Training (RESTT) form to be submitted to the Ministry before the expense is incurred unless designated as “pre-approved” items. Pre-approved items are set out in the Children and Youth Disability Benefit Invoicing Pathway Operational Policy for Agreement Signatories.

Role of Service Professionals for RESTT

Eligible B.C. service professionals, as outlined in the Children and Youth Disability Benefit Invoicing Pathway Operational Policy for Agreement Signatories, may support families in completing a RESTT form when funding is requested for equipment, supplies, travel or training that require ministry approval.

The RESTT form allows a service provider to:

  • Outline the requested expense; and
  • Explain how the expense will support the child or youth's disability-related needs, participation, and outcomes.

For information on guiding principles and approval criteria see the Children and Youth Disability Benefit Invoicing Pathway Operational Policy for Agreement Signatories : [website link].

Families must receive approval for their submitted RESTT request before purchasing items or incurring expenses, unless the item is pre-approved.

Where Can You Learn More?

The BC Children and Youth Disability Benefit Invoicing Pathway Operational Policy for Agreement Signatories   provides information about eligible expenses, how funding can be used, and how to access Disability Benefit funding.

Phone: 1-866-740-0047
Email:  cfd.disabilitybenefit@gov.bc.ca

All related forms and supporting resources are available online at Forms and Resources for service providers

The fastest way for families to submit forms is by using the online digital form. A downloadable paper version is also available for families who prefer or require an alternative submission option.

 


Providing Services Through Autism Funding

 

Before you can invoice

Each funding period, work with parents to complete a Request to Pay (RTP) (PDF, 676KB).

The form outlines the maximum:

  • Hourly or daily rate for a service
  • Amount that can be paid to a service provider each funding period

Once the form is approved, you'll receive a billing number.

The fastest way for parents to submit an RTP form is through My Family Services.

 

Billing number

This number must be included on all invoices. For each new funding period you'll receive a new billing number.

Begin service delivery only after you receive a billing number. This ensures that parents aren't responsible for the amount owing.

During a funding period, parents can change the approved rates and amounts for a billing number by completing a Request to Amend (RTA) Invoice Payment Authorization (PDF).

The fastest way for parents to submit an RTA form is through My Family Services.

 

Getting paid

Authorized invoices are paid within 30 business days of being received. Most are paid sooner.

For the fastest payment:

​Payments are deposited within three to five business days of the invoice being processed.

 

When to invoice and what to include

Invoice once a month. You have up to six months after the date of service to submit an invoice. You cannot invoice for future-dated services or for missed appointments.

Include on your invoice:

  • Information about the service provider – full name, mailing address, phone number
  • Information about the payee, (if different than the service provider) – full name, mailing address, phone number
  • Billing number
  • Invoice number – at least four characters long
  • Child’s  name (first and last)
  • Information about the service delivery – date (day, month, and year), type of service, amount of service provided (hours or days), rate (per hour or per day)
  • Total cost of service

For an example, see Sample Invoice (PDF, 23KB).

Provide parents with duplicates of any invoices submitted for payment. Parents and service providers will be notified if an invoice cannot be processed.

 

Submit an invoice

  • Online: Use the service provider portal for fast self-service options
  • By mail: PO Box 9776 STN PROV GOVT Victoria, BC V8W 9S5
  • By email: MCF.AutismFundingUnit@gov.bc.ca. Service providers who choose this option are responsible for protecting their client's information.
 

Using the service provider portal

 

BCeID

Service providers log into the portal using a BCeID.

 

Where Can You Learn More?

The A Parent's Handbook: Your Guide to Autism Funding provides information about eligible expenses, how funding can be used, and how to access Disability Benefit funding.

Phone: 1-877-777-3530
Email:  CFD.AutismFundingUnit@gov.bc.ca

Mailing: PO Box 9776 STN PROV GOVT Victoria, BC V8W 9S5

All required forms ca be found here: Common Forms and Resources for Service Providers

 


The Registry of Autism Service Providers (RASP)

The Registry of Autism Service Providers (RASP) is designed to ensure that families of children with autism under the age of six have access to professionals who meet identified educational and experience requirements to provide early intervention services. Families receiving Under Age 6 Autism Funding must use service providers listed on the RASP.

Qualified professionals interested in providing services to families using their child’s under 6 Autism Funding may apply to be included on the registry. Professionals currently eligible for registration include:

  • Behaviour Consultants and Analysts (Category A and B)
  • Speech-Language Pathologists (Non-Supervised and Supervised)
  • Occupational Therapists (Non-Supervised and Supervised)
  • Physical Therapist.

The information below outlines the eligibility requirements, application process, and documentation required to apply for inclusion on the RASP.

 

Apply to become a RASP professional

To become a RASP professional, you must meet the application requirements for your professional category.

You must also register for a Basic BCeID before you can complete your online application. It only takes a few minutes. If you’ve logged into other B.C. government services before, you may already have an account you can use. If you do not already have a Basic BCeID, apply for one before applying to become a RASP professional. 

If you encounter any issues applying for your Basic BCeID, please contact the Service BC Help Desk. 

Service BC Help Desk is open Monday to Friday (except statutory holidays) from 7:30 am to 5 pm PST, or 8:30 am to 6 pm MST. 

1-888-356-2741 (Canada and USA toll-free) 

604-660-2355 (Within the lower mainland or outside Canada and USA) 

Contact Service BC Help Desk using their online form.

Application requirements

 

Behaviour Consultants – Category A (Non-supervised)

Certification or degree

You must be a Board-Certified Behaviour Analyst (BCBA), or a person who has completed a Bachelor’s and Master’s or Doctoral degree from an accredited post-secondary institution. Ideally, the degrees will be in one of the following subjects:

  • Special Education
  • Educational Psychology
  • Psychology
  • Applied Behaviour Analysis (ABA) from an accredited postsecondary institution

Additional courses

You must have at minimum the following:

  • A graduate level university course in Applied Behaviour Analysis
  • A third or fourth year undergraduate course in autism

Work experience

You must provide proof (documentation) that you at least have one of the following:

  • Two years (minimum) of formal supervised direct child experience in the case of a Master’s level graduate
  • One year of formal supervised direct child experience in the case of a Ph.D.
  • Extensive clinical experience in developing and providing intensive intervention programs based on Applied Behaviour Analysis directly to children diagnosed with Autism under the age of six

​This should include proof of direct experience with at least eight children in the following areas:

  • Designing and implementing individualized behaviour intervention plans under the supervision of someone who already meets Category A criteria
  • Assessing the child’s skill level and training team members to teach the child skills in the domains of communication, socialization, play, self-care, and academics
  • Analyzing and interpreting data
  • Designing ABA-based support plans to address challenging behaviour
  • Conducting functional behaviour assessments
  • Providing ongoing supervision and support to team members who are implementing the plan of intervention

Documentation

  1. Current resume (including details of autism-specific employment and academic experience)
  2. Criminal record check – See Complete a criminal record check
  3. BCBA Certificate (if applicable)
  4. Supervision Records – Supervision Record Template (PDF, 226KB) 
  5. Transcripts
    • Bachelor's / Master's / Ph.D.
    • ABA Course
    • Autism Course

Transcripts must be sent directly from your educational institution to RASP (RASP@gov.bc.ca). International transcripts and a Canadian Equivalency Summary must be sent directly through the World Education Services (WES) website to RASP (RASP@gov.bc.ca).

Apply

 

Behaviour Consultants – Category B (Supervised)

Certification or degree

You must be a Board Certified Assistant Behavior Analyst (BCaBA), or a person who has, at minimum, a Bachelor’s degree from an accredited post-secondary institution. Ideally, the degree will be in one of the following disciplines:

  • Psychology
  • Education
  • Applied Behaviour Analysis

Additional courses

You must have (both):

  • A third or fourth year undergraduate course in Applied Behaviour Analysis
  • A third or fourth year undergraduate course in autism

Work experience

You must have:

  • At least three years of documented experience as a behaviour interventionist with at least six children under age six. This experience must be under the supervision of an individual qualified in Category A
  • At least one year of experience in a “senior interventionist” or supervisory role, assisting in:
    • Training and supervising other interventionists
    • Analyzing data
    • Monitoring and adjusting programs
    • Conducting functional behaviour assessments under the direction of an individual qualified in Category A

Supervision

You must have a letter written by a supervising Category A Behaviour Consultant, signifying that you have ongoing direct clinical supervision from them.

The supervising consultant must take responsibility for behaviour plans and invoices and sign each one.

Documentation

  1. Current resume
  2. Criminal record check – See Complete a criminal record check
  3. BCBA Certificate (if applicable)
  4. Supervision Records – Supervision Record Template (PDF, 224KB)
  5. Supervision Verification Letter – Supervision Verification Letter Template (PDF, 90KB)
  6. Transcripts
    • Bachelor's / Master's / Ph.D.
    • ABA Course
    • Autism Course

Transcripts must be sent directly from your educational institution to RASP (RASP@gov.bc.ca). International transcripts and a Canadian Equivalency Summary must be sent directly through the World Education Services (WES) website to RASP (RASP@gov.bc.ca).

Apply

 

Speech Language Pathologists and Occupational Therapists (Non-supervised)

Registration

You must have and maintain through service provision a current full registration with the College of Health and Care Professionals.

Experience

You must have one of the following:

  • A minimum of one year’s work experience with at least three children with an Autism diagnosis under the age of six. You must also have a reference from a supervisor or fellow professional documenting this experience
  • If supervised on the RASP, a completed supervision record

If you don't meet the experience criteria, you may work with a supervisor as a Supervised Speech Language Pathologist or Supervised Occupational Therapist until they can provide a Supervision Verification Record (CF0910). A Letter from the Supervisor, who must qualify for the RASP, must accompany this application.

Professional development

You must demonstrate professional development in the form of courses or workshops in the area of autism intervention over the last two years.

Documentation

  1. Current resume
  2. College membership certificate
  3. Proof of autism related professional development in the form of certificates, receipts, or both
  4. Supervision verification letter, if applicable:
  5. Experience Record – Experience Record Letter Template (PDF, 232KB)

Apply

 

Speech Language Pathologists and Occupational Therapists (Supervised)

Registration

You must have and maintain, through service provision, a current full registration with the College of Health and Care Professionals.

Professional development

You must demonstrate professional development in the form of courses or workshops in the area of autism intervention over the last two years.

Supervision

Speech-language pathologists currently on the RASP are eligible to supervise. Other speech-language pathologists who provide service to children under six with autism through the public system may apply to be a supervisor. For more information, see RASP Supervised Categories.

Documentation

  1. Current resume
  2. College membership certificate
  3. Proof of autism related professional development in the form of certificates, receipts, or both
  4. Supervision verification letter:

Apply

 

Physical Therapists (Non-supervised)

Registration

You must have and maintain through service provision a current full registration with the College of Health and Care Professionals.

Work experience

You must have a minimum of one year’s work experience with at least three children with an Autism diagnosis under the age of six is. You must also obtain a reference form from a supervisor or fellow professional documenting this experience.

Professional development

Professional development must be

  • From the past two years
  • Autism intervention related
  • Acquired through courses, workshops, or both

Special consideration and interim approval may be given to practitioners who:

  • Work in underserviced areas
  • Don't fully meet the criteria

Documentation

  1. Current resume
  2. College membership certificate
  3. Proof of autism related professional development in the form of certificates, receipts, or both
  4. Experience record – Experience Record Template (PDF, 232KB)

Apply


Complete a criminal record check

RASP professionals must complete a criminal record check every five years. Reminder emails are sent out when it's time to renew.

If we don't receive a criminal record check by the deadline, you'll be notified and then removed from the RASP shortly afterwards. This will stop all payments. For information, see Provincial Vulnerable Sector Criminal Record Checks. Results are only accepted through the Criminal Record Check Review Program directly.

A new criminal record check costs $28 and takes at least 10 days to complete. Contact RASP@gov.bc.ca to request an access code.

If you're a member of a professional college

Share your criminal record check results with Autism Information Services B.C. for free using the eCRC system.


Renew your RASP application

If you're listed on the RASP, you must renew your application every two years. See Renewal requirements. You'll receive emails to remind you, so make sure your contact information is up to date.

Supervised status for Speech-Language Pathologist Occupational Therapist cannot be renewed. You'll need to complete a new application as a non-supervised Speech-Language Pathologist or Occupational Therapist.

If you're unable to complete your supervision hours, contact RASP@gov.bc.ca.

If you've changed supervisors or are moving or taking parental leave, change your RASP status.

Renewal requirements

 

Behaviour Consultants – Category A (Non-supervised)

  1. Criminal record check – See Complete a criminal record check
  2. Current resume
  3. BCBA Certificate

Apply

 

Behaviour Consultants – Category B (Supervised)

  1. Criminal record check – See Complete a criminal record check
  2. Current resume
  3. BCBA certificate, if applicable
  4. Supervision Verification Letter – Supervision Verification Letter Template (PDF, 90KB)

Apply

 

Speech-Language Pathologists, Occupational Therapists and Physical Therapists (Non-supervised)

  1. Current resume
  2. College membership certificate  
  3. Proof of autism related professional development in the form of certificates, receipts, or both

Apply


Change your RASP status

You may need to update your RASP status:

 

Contact information

Ask the Autism Funding team for help with funding paperwork or processes.

Victoria Office
250 387-3530
Toll Free
1 877 777-3530
Fax
250 356-8578
Mailing
PO Box 9776 STN PROV GOVT Victoria, BC V8W 9S5