Updating or Changing Your Coverage Information
When your family changes, you need to let us know. PharmaCare and Medical Services Plan (MSP) share the same information about your family structure. Changes to your family can be reported to HIBC at the same time for both programs.
Please note that due to system maintenance, the Fair PharmaCare online registration system will be unavailable from Wednesday, September 18, at 9 pm to Thursday, September 19, at 12 am (three hours).
It is important that you keep your family information up to date. Your family membership affects your level of coverage. This is because:
- each member of your family must be registered with Fair PharmaCare before their prescription costs will be covered
- changes in your family membership may require an adjustment to your level of coverage
Contact Health Insurance BC as soon as possible after:
- you marry or enter into a marriage-like relationship
- you have a new baby or adopt a child
- you gain primary (51% or more) custody of a child from a previous marriage or relationship
- you separate or divorce
- your spouse dies *
- your spouse becomes a resident in a licensed long-term care facility *
- your child is no longer considered a dependent by the Medical Services Plan (your child can remain covered by asking us to set up separate Fair PharmaCare coverage for them)
* In these cases, you may be eligible for increased assistance. Please see Fair PharmaCare Increased Assistance and Payment Options for more information.
In some circumstances, your income-based Fair PharmaCare coverage may end. If you become eligible for coverage again, you can ask to have your coverage reinstated.
For instance, your coverage may have ended because:
- you did not return a consent form authorizing PharmaCare to check your income with the Canada Revenue Agency, or withdrew your consent;
- your deductible defaulted to $10,000 per family because we could not verify your income (if, for example, you did not file a tax return);
- your coverage ended because you left B.C. to live elsewhere; or
- you opted out of the B.C. Medical Services Plan.
In each case, coverage can be reinstated if you take the steps needed. This might mean filing a tax return, re-enrolling with the B.C. Medical Services Plan, or providing your consent for PharmaCare to check your income with the Canada Revenue Agency. Contact Health Insurance BC to reinstate your coverage. You do NOT need to re-enrol with Fair PharmaCare.