Assisted living complaint reports

Publication date: November 27, 2020

Check the ratings and records of assisted living residences.

Search - Substantiated Complaints
*Substantiated complaint means an allegation that has been investigated by the Assisted Living Registry and has been determined to be true. This means the residence is non-compliant with the CCALA or the regulation.
Search - Operating without a Registration
Research residences that describe themselves as assisted living but are operating without a registration when one was required.

Have a complaint or concern about an assisted living residence? Contact the Assisted Living Registry by phone at 1-866-714-3378 or email us.

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Making a Complaint poster (PDF, 469KB)

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Assisted living complaint reports

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