Records Management Systems

Last updated on July 5, 2023

Government and the broader public sector use recordkeeping systems to manage records throughout their life cycle. These systems are developed according to ARCS, ORCS and other approved information schedules to ensure records are properly accounted for.

While not all organizations use a formal records management system, it is recommended as it greatly improves the records management process and sets organizations up to more easily comply with the requirements of the Information Management Act.

EDRMS Content Manager

EDRMS Content Manager is a records management system used for managing physical and electronic records. It’s the government standard and provides a full range of recordkeeping functions.  It is the latest version of government's standard EDRMS.

Getting Started with EDRMS Content Manager

Any B.C. government ministry or program area can use EDRMS Content Manager to manage their records. EDRMS Content Manager helps with:

  • Controlling or managing growth of electronic records
  • Overfull email inboxes
  • Unorganized LAN or SharePoint storage
  • Storage issues for paper records

If you want to start using EDRMS Content Manager to manage all or some of your office’s records, contact Government Records Service for expertise and support through the entire process.The following resources explain how using EDRMS Content Manager could benefit your organization:

To add, modify, or deactivate user access in EDRMS Content Manager, please use the EDRMS Access Form.

Read the Guide to EDRMS Content Manager Access Form (PDF, 324KB) for more information on filling out the form.

CLIFF (Correspondence Tracking System)

CLIFF is a corporate correspondence tracking system used by Ministry offices to track high volumes of executive correspondence.  CLIFF does not manage the records lifecycle.  Government Records Service works closely with the CLIFF Community to advise on information management best practices for records created in CLIFF.

Resources

Learn how government records are managed:

Useful Contacts

Help Desk

Monday – Friday, 8am to 4pm

EDRMS.HELP@gov.bc.ca

Records Management Systems Business Manager

Linda.Nobrega@gov.bc.ca

For general inquiries, comments and/or suggestions, contact Government Records Service at:

Telephone: 250 387-3387

Email