Information for families

Last updated on April 15, 2025

Families can renew, apply for and track their application for the Affordable Child Care Benefit using My Family Services. Please check the status of your application using My Family Services before calling the Child Care Service Centre.

Starting September 1, 2024, the Affordable Child Care Benefit will be available to families when their child care is arranged or recommended by an Indigenous authority. This means families will receive the same support with their child care costs, regardless of whether their child care is arranged or recommended by the Ministry of Children and Family Development, Indigenous Child and Family Service Agencies, or under Indigenous law.

Learn more about the Affordable Child Care Benefit


 

Forms for families to apply for the Affordable Child Care Benefit

If you are unable to apply online, download the following form:

Supporting forms

Child care arrangement form

Consent forms

Income declaration forms

Medical and support needs forms

Work search record forms

When care is provided in the child’s home, the parent is responsible for submitting the claim form each month and paying the child care provider.

Contact information

Child Care Service Centre

Monday to Friday, 8:30 AM to 4:30 PM PT

Interpreting services are available in over 140 languages

Fax
1-877-544-0699
Mailing
Child Care Service Centre
PO Box 9953 Stn Prov Govt 
Victoria BC V8W 9R3