Site Remediation Services (SRS) Web App

Last updated on September 23, 2025

This page provides qualified professionals and site owners with guidance for applying for site remediation services or submitting notifications in the Site Remediation Services Web App. All forms must be submitted in the SRS Web App as of September 2025.

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What is the Site Remediation Services Web App?

In 2025, the Site Remediation Program launched the Site Remediation Services Web App (SRS Web App). The SRS Web App is a digital application that lets you submit forms and contaminated sites service applications. The app provides a faster and streamlined process to make applying for services easier. It also allows for efficient collaboration between local governments, environmental professionals and the ministry. 

 

 

Site Remediation Services Web App

 

 

What can you do in the app?

You can use the app to:

  • Create, save, and submit forms
  • Upload all supporting application documents through BC Box
  • Manage applications and view application details 
  • View the status of your application(s) in the dashboard 
  • View previously submitted, supporting documentation 

Register for a BCeID

You must have a Basic or Business BCeID to use the SRS Web App. If you are prevented from registering for a BCeID for any reason, you can use your BC Services Card to log in. 

To register for a BCeID:

  1. Check the requirements
  2. Register online using an email that you check often and that everyone who submits applications can access. This will ensure you receive email notifications from the app
  3. If you register for a Business BCeID, review the Business BCeID Profile and Account Management Guide to learn how to assign accounts to staff members
    • ​Each staff member who accesses the SRS Web App must have their own distinct account under the company's BCeID profile​
    • Business BCeID account holders can create, suspend, password reset and delete accounts within their Business BCeID profile
  4. If you have an existing Basic BCeID, you can apply to turn it into a Business BCeID, if required

Contact the BCeID team if you have questions about registering for an account. 

Register now


How to submit an application

Log into the SRS Web App

  1. Open the SRS Web App
  2. Click Login to my Account
  3. Click Basic or Business BCeID
  4. Enter your BCeID user name and password
  5. Click Continue

Log in now


Submit a new application or form

Once you have logged into the app:

  1. Select Forms from the menu
  2. Find the application or notification you want to submit
  3. Select Submit New to open the form. The form will automatically save as a draft in your Application Package Dashboard
  4. Fill out all required fields  
    • Make sure the form is signed and dated
    • If someone else is required to sign the form, they will receive a notification once the form is submitted
    • Site owners need to sign in to complete the form and submit it
  5. Scroll to the bottom of the page and select the Submit Form button. This automatically sends your form to the appropriate person or group. 
  6. Record your application ID from the first column of the applications table so you can track it
  7. Check your email inbox. You'll receive 2 emails:
    • A confirmation email to let you know that your application was received
    • Instructions and a link to upload any supporting documents to BCBox, if required. 

Submit an application

 

To submit additional forms that support applications (e.g. more than one Notice of Independent Remediation, Notice of Offsite Migration or Summary of Site Condition) which are not included within Contaminated Sites Services application (CSSA) bundles, you can submit a form separately and associate the form with the original CSSA ID. 

Screenshot of Associated Application field

  1. Enter a submitted application ID 
  2. If there are multiple, click “+Add Another” 
  3. Enter an additional application ID 
  4. You can then update your CSSA form to also include the associated application numbers.

Upload documents to BCBox (if required)

After submitting your application, you’ll receive an email with a secure link to BCBox. BCBox is the government's cloud storage option, and is a secure and easy way to attach documents to your application. For example, you may need to upload a site map when you submit a Site Disclosure Statement. 

Forms or applications uploaded to BCBox will not be accepted. 

When saving documents that you will submit to BCBox, use the following naming convention: YYYY-MM-DD Site ID# (if known) Title

For example, 2025-11-25 Site ID12 Site Map.

To access BCBox:

  • Open the email titled File Upload Notification and click the Upload Documents link
  • Use your BCeID to log into BCBox, if requested

To submit your documents:​

  1. Click My Buckets
  2. Find and open the bucket that matches your form's Application ID
  3. Click Upload
  4. Select +Choose to attach files from your device
  5. Click Start upload
  6. Close BCBox when done

 

After you've submitted an application

Review its status

You can review an application's status in real time on the Applications Package Dashboard. To view a status:

  1. Select Applications from the menu
  2. Click on Applications Package Dashboard
  3. View status under Application Status
Common Statuses
Status Definition
Submitted Your application is submitted successfully
Additional information requested More information is needed for your application to be processed
Under review Someone on the SRS team is reviewing your application
Invoicing An invoice is ready for payment
Pending pre-payment Payment for your application is pending and required before the ministry can start processing
Completed A decision has been made about your application
Rejected Your application has been rejected. See the notes section in your form for rationale.

Note: If your application status shows "Additional Information Requested", it means the reviewer needs more details before they can proceed. A note will be added to your application specifying exactly what information is required. To view this note, click "Edit" in the Actions column next to your application.


Download a copy for your records

You can export a PDF copy of a form using the web app. This is helpful when you need a copy that others can review or to keep for your records. 

To export a PDF:

  1. Make sure you are logged into the SRS Web App
  2. Select Dashboard from the top menu
  3. Find the application or form you want to export
  4. Click "View" under the Action column
  5. Select the Export PDF button

The form will automatically download to your computer files.

Contact information

For technical issues, contact: SiteRemediation@gov.bc.ca