Resources to transition to the new BC Registries' application
Last updated on April 25, 2024For help by email or phone contact:
Login/account set up support
Email: bcrossupport@gov.bc.ca
Toll free: 1-877-370-1033
BC Registry Help Desk
Email: bcregistries@gov.bc.ca
Toll free: 1-877-526-1526
Important
The BC Registry application does not work in Internet Explorer. Use a modern browser like Chrome, Firefox or Edge to access the application.
BC OnLine Help Desk for help with the following services
- BC Assessment
- Business Search
- Court Services Online
- Manufactured Homes Registry
- Personal Property Registry
- Rural Property Tax Search
- Site Registry
- Wills Registry
Email: bcolhelp@gov.bc.ca
Toll free: 1-800-663-6102
How to create and manage a BC Registry application account
For a complete and comprehensive user guide: BC Registry Application User Guide (4.1MB PDF, 02/23)
Set-up an account
Using a BC Services Card app
- Create an account using a BC Services Card app (980KB PDF)
- How to set up the BC Services Card mobile app
Using a BC Token
- Create an account using a BC Token (858KB PDF)
Using BCeID, 2-Factor Authentication (2FA) and Identity Affidavit
- Create an account using a BCeID, 2FA and a notarized identity affidavit (1.3MB PDF)
- Help with authentication applications (2FA) (806KB PDF)
Adding team members
- Add and manage team members in your account (557KB PDF)
- Join a BC Registry account as a team member (549KB PDF)
Setting up an account for B.C. government Ministry users
- Ministry government account creation process (421KB PDF)
Checklist for setting up an account for other Government agencies (110KB PDF)
Checklist for setting up an account for international users (108KB PDF)
Manage an account
- Logging into your BC Registry account (394KB PDF)
- Add a BC Registries product or service to an existing account (275KB PDF)
- How to change your payment method (439KB PDF)
- Change payment methods (YouTube, 3m21s)
- View and export statements and transaction history (YouTube, 4m42s)
- Edit your contact information or deactivate your profile (YouTube, 1m23s)
User guides for BC Registry products & services
BC Registry Application
- BC Registry Application User Guide (4.1MB PDF, 02/23)
Business Registry & Name Request
- How to request & register a business name - with a Registries account (1.7MB PDF)
- How to request & register a business name - without a Registries account (963KB PDF)
- How to register a sole proprietorship (1.3MB PDF)
- How to register a general partnership (1.5MB PDF)
- How to add a business to the My Business Registry (561KB PDF)
- How to find your Name Request (NR) without the NR number (437KB PDF)
- How to File a Cooperative Special Resolution (1.2MB PDF)
Business Search
- How to conduct a Business Search (825KB PDF)
Court Services Online
- View tutorials and information on Court Services Online
Manufactured Home Registry (MHR)
- How to do a Manufactured Home Registry Search (849KB PDF)
- How to request Qualified Supplier access (568KB PDF)
- How to submit a residential exemption - for approved qualified supplier lawyers or notaries only (727KB PDF)
- How to submit an initial registration - qualified manufacturers only (1.4MB PDF)
- Transfer of ownership due to sale – for approved qualified suppliers lawyers/notaries (2MB PDF)
- Transfer due to death to surviving joint tenants – for approved qualified suppliers lawyers/notaries (1MB PDF)
- Transportation application for all qualified suppliers (947KB PDF)
User guides for BC Registry products & services, cont.
Personal Property Registry (PPR)
- Completing a search (PDF)
- PPR search result guide (PDF)
- Registering a security agreement or lien (PDF)
- Using the My Registrations table (PDF)
- Adding an existing registration to My Registrations table (video)
- Renewing a registration (PDF)
- Discharging a registration (PDF)
- Amending a registration (PDF)
Rural Property Tax Search (RPT)
- RPT User Guide (491KB PDF)
Site Registry (ESRA - Environmental Site Registry Application)
- Site Registry User Guide (1.3MB PDF)
- View information on the Site Information webpage
Wills Registry
- Wills Registry User Guide (1.5MB PDF)
- See Wills Registry information webpage for further details