Resources to transition to the new BC Registries' application
For help by email or phone contact:
Login/account set up support
Email: bcrossupport@gov.bc.ca
Toll free: 1-877-370-1033
BC Registry Help Desk
Email: bcregistries@gov.bc.ca
Toll free: 1-877-526-1526
Important
The BC Registry application does not work in Internet Explorer. Use a modern browser like Chrome, Firefox or Edge to access the application.
BC OnLine Help Desk for help with the following services
- BC Assessment
- Business Search
- Court Services Online
- Manufactured Homes Registry
- Personal Property Registry
- Rural Property Tax Search
- Site Registry
- Wills Registry
Email: bcolhelp@gov.bc.ca
Toll free: 1-800-663-6102
How to create and manage a BC Registry application account
For a complete and comprehensive user guide: BC Registry Application User Guide (4.1 MB PDF, 02/23)
For short videos, how-to guides:
Set-up an account
Using a BC Services Card app
- Create an account using a BC Services Card app (980KB PDF)
- How to set up the BC Services Card mobile app
Using a BC Token
- Create an account using a BC Token (858KB PDF)
Using BCeID, 2-Factor Authentication (2FA) and Identity Affidavit
- Create an account using a BCeID, 2FA and a notarized identity affidavit (1.3MB PDF)
- Help with authentication applications (2FA) (806KB PDF)
Adding team members
- Add and manage team members in your account (557KB PDF)
- Join a BC Registry account as a team member (549KB PDF)
Setting up an account for B.C. government Ministry users
- Ministry government account creation process (421KB PDF)
Manage an account
- Logging into your BC Registry account (394KB PDF)
- Switch how a team member you invite authenticates (YouTube, 1m57s)
- Add a BC Registries product or service to an existing account (275KB PDF)
- Change payment methods (YouTube, 3m21s)
- View and export statements and transaction history (YouTube, 4m42s)
- Edit your contact information or deactivate your profile (YouTube, 1m23s)
User guides for BC Registry products & services
BC Registry Application
- BC Registry Application User Guide (4.1MB PDF, 02/23)
Business Registry & Name Request
- How to register a sole proprietorship (1.3MB PDF)
- How to register a general partnership (1.5MB PDF)
- How to add an existing business to your Business Registry dashboard (597 KB PDF)
- How to find your Name Request (NR) without the NR number (437KB PDF)
Business Search
- How to conduct a Business Search (825KB PDF)
Court Services Online
- View tutorials and information on Court Services Online
Manufactured Home Registry (MHR)
- How to do a Manufactured Home Registry Search (849KB PDF)
User guides for BC Registry products & services, cont.
Personal Property Registry (PPR)
- Completing a search (PDF or video)
- PPR search result guide (PDF)
- Registering a security agreement or lien (PDF or video)
- Using the My Registrations table (PDF or video)
- Adding an existing registration to My Registrations table (video)
- Renewing a registration (PDF or video)
- Discharging a registration (PDF or video)
- Amending a registration (PDF or video)
Rural Property Tax Search (RPT)
- RPT User Guide (491KB PDF)
Site Registry (ESRA - Environmental Site Registry Application)
- Site Registry User Guide (1.3MB PDF)
- View information on the Site Information webpage
Wills Registry
- Wills Registry User Guide (1.5MB PDF)
- See Wills Registry information webpage for further details
