Help with using PEN Web

Below you will find a selection of guides to help you through various aspects of using the PEN web system. For detailed instructions please view our step-by-step guide. 

• Step-by-step instructions for using the PEN web application (PDF)
• PEN Activity Report (PDF)
• Data Entry Guidelines and Acceptable Documentation
  • Guidelines for the Acceptable Use of Names, Date of Birth and Sex (Gender)
  • Tips for Understanding Legal Documents
  • PEN Data Entry Questions and Answers
• Downloading your return files from the web
• Query the PEN Web system for an exiting PEN
• Requesting PENs Online for new students
• Request Return Files
• Uploading a PEN request file