Contacts and resources for security screening in the BC Public Service
Last updated on May 5, 2026Get help with security screening in the BC Public Service.
On this page
- Security screening process and results
- Security screening policy
- Business cases for Enhanced Security Screening
Security screening process and results
Use an online user guide
For assistance with a Criminal Record Check, see the PSSO user guide.
See the applicant user guide or organization user guide for technical assistance with Criminal Record Review Act (CRRA) checks.
Contact the appropriate program office
BC Public Service Criminal Record Checks
Phone the Personnel Security Screening Office at 1-855-587-0185. Monday - Friday, 9:00am – 4:00pm.
Enhanced Security Screening
Phone the Personnel Security Screening Office at 1-855-587-0185. Monday - Friday, 9:00am – 4:00pm.
Criminal Records Review Act checks
Watch a video tutorial
Business cases for Enhanced Security Screening
Contact the BC Public Service Agency with the relevant background information by submitting an AskMyHR (IDIR restricted) service request using the categories: My Team or Organization > Job Classification > Position Screening Desig. Form.