Temporary hardship assistance for people from Ukraine

People arriving in B.C. from Ukraine can apply for temporary hardship assistance for up to 12 months.

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Last updated: November 28, 2022

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Program eligibility

Financial support for people from Ukraine is offered through B.C.'s Hardship Assistance program. To be eligible, you must:

Monthly payment amounts

Payments are paid monthly and based on need and family size. Assistance may be provided for up to 12 months. 

Family size Monthly payment
Single adult up to $935
Family of up to 4 people up to $1,770

How to apply

To apply, you may be asked to provide:

  • Email address you check regularly
  • Social Insurance Number (SIN) 
  • Basic BCeID
  • Identification (ID) like a passport
  • Direct deposit information
  • Financial information, like income or assets owned

Applications for the program must be completed through the My Self Serve portal online, in-person or over the phone.


Complete your application online through My Self Serve.

This self-directed option is available 24 hours a day.

Apply online 


Visit any ministry office to get help with your application.

Offices are open Monday to Friday:

  • 9:00 am to 12:00 pm
  • 1:00 pm to 4:00 pm
  • Closed statutory holidays

Translators are available.

Find an office location near you.

Over the phone

Speak with ministry staff who will complete your application over the phone.

Call Monday to Friday:

  • 9:00 am to 12:00 pm
  • 1:00 pm to 4:00 pm
  • Closed statutory holidays

Toll-free, 1-866-866-0800

When you phone, translators are available in Ukrainian, Russian and 140 other languages.