Temporary hardship assistance for people from Ukraine
People arriving in B.C. from Ukraine can apply for temporary hardship assistance for up to 12 months.
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Last updated: November 28, 2022
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Program eligibility
Financial support for people from Ukraine is offered through B.C.'s Hardship Assistance program. To be eligible, you must:
- Have arrived in Canada under the Canada-Ukraine Authorization for Emergency Travel (CUAET) program
- Meet all of B.C.'s Hardship Assistance program eligibility requirements
- Have already applied for and received the Canada-Ukraine Transitional Assistance Initiative (CUTAI) transitional financial assistance
Monthly payment amounts
Payments are paid monthly and based on need and family size. Assistance may be provided for up to 12 months.
| Family size | Monthly payment |
|---|---|
| Single adult | up to $935 |
| Family of up to 4 people | up to $1,770 |
How to apply
To apply, you may be asked to provide:
- Email address you check regularly
- Social Insurance Number (SIN)
- Basic BCeID
- Identification (ID) like a passport
- Direct deposit information
- Financial information, like income or assets owned
Applications for the program must be completed through the My Self Serve portal online, in-person or over the phone.
Online
Complete your application online through My Self Serve.
This self-directed option is available 24 hours a day.
- Step-by-step instructions on how to create a account
- Get a Basic BCeID
In-person
Visit any ministry office to get help with your application.
Offices are open Monday to Friday:
- 9:00 am to 12:00 pm
- 1:00 pm to 4:00 pm
- Closed statutory holidays
Translators are available.
Over the phone
Speak with ministry staff who will complete your application over the phone.
Call Monday to Friday:
- 9:00 am to 12:00 pm
- 1:00 pm to 4:00 pm
- Closed statutory holidays
Toll-free, 1-866-866-0800
When you phone, translators are available in Ukrainian, Russian and 140 other languages.
