Income assistance

Potential delays: Canada Post service disruption may affect mail

If you receive your monthly assistance payment by mail, a potential service disruption may delay you receiving your payment. To avoid delays, consider setting up direct deposit.

If you are in need and have no other resources, you may be eligible for income assistance. This can help support your transition to employment.

Services and information topics

Apply for assistance

If you are in need and have no other resources, you may be eligible for income assistance. This can help support your transition to employment.

On assistance

After you are approved for income assistance, you will receive:

Payment dates

Income and disability assistance payments are issued on a monthly basis.

The next payment date is May 21, 2025.

Access services

You can access income assistance services online, in-person or over the phone.

Use My Self Serve to:

Apply for income or disability assistance
Receive and reply to messages about your case
Make service requests
Track the status of your requests
Submit your monthly report without having to go to an office
Find out what you are eligible to receive on the next payment date
Track your annual earnings exemption if you are on disability assistance

Find out more about My Self Serve

WorkBC

Find your WorkBC Centre

Contact information

Get help and answers to your questions at your local office or:

Toll Free:
1-866-866-0800

Report fraud:
reportfraud.gov.bc.ca

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The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.