Questions & Contact Information

Do you have questions about applying for a gambling event licence or are you wondering about an application you submitted? Are you looking for contact information to send supporting documents related to your gambling event licence?

Learn more:  

• Application Questions
• Email & Phone Contacts
• Mail & Courier Addresses

Application Questions

If you have questions about applying for a gambling event licence or you are wondering about an application you submitted, try the following resources.

Gambling Event Licence Information:
These links provide detailed how-to-apply information and as well as links to related documents and forms. Please take some time to review this information before contacting us by phone.

• Class A Licence (More than $20,000 in Gross Revenue)
• Class B Licence ($20,000 or Less in Gross Revenue)
• Class C Licence (Fairs & Exhibitions)
• Class D Licence ($5,000 or Less in Gross Revenue)
• Documents & Forms

Checking Application Status Online:
You can check your application status using the online service at the following link:

• Application Status Reports

Asking Questions by Email or Phone:
If you can't find the answer you're looking for in the information at the links above, email or call us using the information below in the Email & Phone Contacts section.

Email & Phone Contacts

To ask questions about gambling event licences by email or phone, use the following addresses and phone numbers. If you want to ask about an application you've already submitted, please provide the application ID number and your organization's name.

Email: Gaming.Licensing@gov.bc.ca
Phone (Victoria): 250 387-5311
Toll-free within B.C.: 1 800 663-7867 ask to be transferred to the number above

Mail & Courier Addresses

Use the following addresses to mail or courier documents related to your gambling event licence application. If you used the online service application system and you attached all of your supporting documents electronically, you do not need to mail or courier them to us.

There have been recent changes to our office space and we no longer have a reception area. For that reason, we ask that all documents and packages be sent by mail or courier. 

Email:
You can submit supporting documents for your application by email.
Gaming.Licensing@gov.bc.ca

Courier/Location:
Gaming Policy and Enforcement Branch
3rd Floor, 910 Government Street
Victoria, B.C.  V8W 1X3

Mail:
Gaming Policy and Enforcement Branch
PO Box 9310, Stn. Prov. Govt.
Victoria, B.C.  V8W 9N1