Household Emergency Assistance Program

The BC government, with support from the Canadian Red Cross, has introduced a new program to help residents impacted by significant spring flooding in the community of Grand Forks and within the Kootenay Boundary Regional District.

The Household Emergency Assistance Program (HEAP) begins when Emergency Social Services conclude, providing additional support for those people who haven’t been able to return home.

The program offers financial assistance for 30 days, with potential support for up to 90 days. HEAP is open to households that are primary residences and have been deemed uninhabitable by the local government.

Red Cross staff will be connecting with potentially eligible registered households via email and phone beginning July 4. If you don’t hear from the Red Cross, and believe you’re eligible for HEAP, phone 1-800-863-6582. You can also enquire in person at the Grand Forks Support Centre, located at the Jack Goddard Memorial Arena, 2140 Central Avenue. Hours are Monday to Saturday,10 a.m. to 5 p.m. Please note the centre is closed from 12pm-1pm.

HEAP is the first program of its kind to be offered in B.C. and was jointly developed by Emergency Management BC and the Canadian Red Cross. It is currently only available to flood-impacted residents within the Kootenay Boundary Regional District.