Household Emergency Assistance Program

The BC government, with support from the Canadian Red Cross, has introduced a new program to help residents impacted by significant spring flooding in the community of Grand Forks and within the Kootenay Boundary Regional District.

The Household Emergency Assistance Program (HEAP) begins when Emergency Support Services conclude, providing additional support for those people who haven’t been able to return home.

The program has been extended to provide up to nine rounds of monthly financial assistance from July 2018 through March 2019. The Program will assist primary residence households that have been deemed uninhabitable by the local government. Assistance may be available for homeowners who have not received Disaster Financial Assistance from the Province, or for tenants experiencing financial hardship. 

Flood-impacted residents can book an appointment to discuss their needs and potential assistance with a Red Cross case worker by phone at 1-800-863-6582 or by visiting the Grand Forks Support Centre located at 7425 5th Street. Hours are Monday to Friday,10 a.m. - 5 p.m. Please note the centre is closed from 12:00 p.m. - 1:00 p.m.

HEAP is the first program of its kind to be offered in B.C. and was jointly developed by Emergency Management BC and the Canadian Red Cross. It is currently only available to flood-impacted residents within the Kootenay Boundary Regional District.