Assessing your needs

What to expect

• You can meet with a Justice Interviewer for an initial determination of your needs. This meeting can take place over the phone or in person in some locations. During this meeting, you can receive some information relevant for your situation. You can also learn about options for further service in the Self-Help Resource Room, or with a Family Justice Counsellor or Child Support Officer.
• You can make an appointment with a Family Justice Counsellor or Child Support Officer to discuss the issues you want help with. You will be asked to complete a client information and assessment form before the appointment. This is so we can understand your situation. We can also help you fill out the form.
• If you are going to Provincial Court on a contested family law matter, you may have to meet with a Family Justice Counsellor before can file an application or have your first court appearance.
• Your meeting with a Family Justice Counsellor may take up to 90 minutes, depending on your situation. People often face several issues at once. These could include a family breakdown and concerns about housing, income and employment. These issues may also be complicated by challenges with communication, drugs or alcohol.

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Your privacy

The personal information you provide is confidential.

As needed, Justice Access Centre staff may access:

• Your basic identifying information
• A record of the services you received

The Freedom of Information and Privacy Act applies to all information you may share with staff.