Register as a platform
Last updated on April 17, 2025Short-term rental platforms must register to operate in B.C. Learn about registering as a platform operating in B.C. on this page.
On this page:
- Platform registration overview
- Apply now
- Check your application status
- How to register
- Fees
- After you apply
- Registration renewal
- Registration checklist
Platform registration overview
By May 1, 2025, short-term rental platforms must be registered with the provincial short-term rental registry.
Understanding provincial requirements is the responsibility of the platform. Non-compliance with the requirements may result in penalties, such as:
- Administrative monetary penalties, which can start at up to $10,000 per day
- Compliance orders, which can be filed in court
To operate in B.C., platforms must register and follow all platform requirements.
For information on strata-hotel platform registration, visit the strata-hotel platform registration page.
Apply now
Platform registry terms and conditions
Check your application status
Applicants can log-in to view the status of their application at any time.
Check your platform application status
How to register
Follow these steps to register a short-term rental platform:
- Select a representative to communicate with the Province. This person will be responsible for representing the platform regarding regulatory requirements
- Review the Registration Checklist and Fees in the sections below
- Click “Apply now” on this page and log in using your existing Premium BC Registries account.
- If you do not have an existing Premium BC Registries account, you will need to create one using a BC Services Card Account or BCeID first, and then Click “Apply now” on this page.
- See a quick guide for creating an account and applying for short-term rental registration for platforms (PDF, 2 MB)
- Note: Platforms are recommended to create a Business BCeID account as it will be required to share data with the Province via the STR Data Portal. Platforms can also create a Basic BCeID now and later upgrade to a Business BCeID.
- Fill out and submit your application by paying the fee using a credit card or pre-authorized debit (PAD)
- View your dashboard to see the status of your application
- Receive an email notification when your application has been approved or denied
- View your dashboard to see your registration number
Fees
Platforms must pay an annual fee to register. Platforms that operate more than one website are only required to submit a single registration application. Fees will not be refunded if an application is denied.
|
Activity |
Annual fee + $1.50 service fee |
|---|---|
|
Major Online Accommodation Platform Fee (1000 or more listings) |
$5000.00 |
|
Medium Online Accommodation Platform Fee (250 to 999 listings) |
$600.00 |
|
Minor Online Accommodation Platform Fee (under 250 listings) |
$600.00 |
- Platforms licensed by Consumer Protection BC as travel wholesalers under the Business Practices and Consumer Protection Act and Travel Industry Regulation framework will be required to register, but no fee will be charged.
After you apply
The expandable menu below shows processes for different application outcomes.
Approved registration
Once registration is approved, platforms are required to:
- notify the Registrar if there is a change in a platform’s information used for registration (e.g., name, address) within 14 days
- comply with the terms and conditions of registration
Denied applications
An examiner reviews applications to determine if they meet registration requirements laid out in the Act. If the application does not meet all the requirements the applicant will be notified. A Notice of Consideration letter is sent via email explaining the additional requirements and gives a deadline for submissions.
The applicant will have at least eight days from the date of the email, to provide additional information, such as proof of principal residence.
If the applicant does not respond by the deadline, or does not provide sufficient information, the application may be denied without further notice.
Please note to request a review of a Registrar's decision you must submit an online form and all documents via email within 14 days of the date of the original decision.
- The review of an application will only be considered where:
- there is new and relevant evidence that was not available at the time of application and that could change the decision
- the applicant was unable to provide submissions by the deadline given due to unexpected circumstances beyond their control (must give details and evidence)
- a technical mistake or error occurred that affected the decision, or
- the Registrar did not address an issue they were required to
If an application is denied, the applicant can request a review of the decision:
- to apply for a review of a decision, please submit an Application for Review. Additionally, you must provide all supporting documentation to STRBranch@gov.bc.ca. Your application will only be considered received once the Application for Review form and supporting documentation have both been provided.
- there is no guarantee regarding the outcome of this decision; as a result, your application may remain unchanged, be modified, or cancelled
Cancelled or suspended registration
An examiner reviews applications to determine if they meet registration requirements laid out in the Act. If the application does not meet all the requirements the applicant will be notified. A Notice of Consideration letter is sent via email explaining the additional requirements and gives a deadline for submissions.
The applicant will have at least eight days from the date of the email, to provide additional information, such as proof of principal residence.
If the applicant does not respond by the deadline, or does not provide sufficient information, the application may be denied without further notice.
Please note to request a review of a Registrar's decision you must submit an online form and all documents via email within 14 days of the date of the original decision.
- The review of an application will only be considered where:
- there is new and relevant evidence that was not available at the time of application and that could change the decision
- the applicant was unable to provide submissions by the deadline given due to unexpected circumstances beyond their control (must give details and evidence)
- a technical mistake or error occurred that affected the decision, or
- the Registrar did not address an issue they were required to
If an application is denied, the applicant can request a review of the decision:
- to apply for a review of a decision, please submit an Application for Review. Additionally, you must provide all supporting documentation to STRBranch@gov.bc.ca. Your application will only be considered received once the Application for Review form and supporting documentation have both been provided.
- there is no guarantee regarding the outcome of this decision; as a result, your application may remain unchanged, be modified, or cancelled
Registration renewal
All registrations must be renewed annually​. A renewal can be denied when a platform has:
- failed to comply with a compliance order 
- failed to pay an administrative penalty 
- not complied with a term or condition of registration 
Registration checklist
Make sure you have the following information to apply for registration:
- Name and contact information of the platform representative
- Business information, including business number and mailing address
- Platform details, including website(s) and current number of listings in B.C.
- Email addresses to receive notice of non-compliance and takedown requests from local governments
If platforms have a legal question, they may wish to consult a lawyer. The Registrar cannot provide legal advice.
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Disclaimer
The information on this webpage about the Province of British Columbia’s Short-Term Rental Accommodations Act and regulations is provided for the user’s convenience as a basic starting point. It is not a substitute for getting legal advice or other professional advice. If there is a conflict between the information on this webpage and the legislation or regulations, the legislation and regulations prevail. The interpretation of legislation is also affected by court decisions. This information may be subject to change, including changes due to the legislative process.