Practitioner and professional resources
BCGEU Strike
Updated September 19, 2025
The BC General Employees’ Union (BCGEU) issued 72-hour strike notice on August 29, 2025. The earliest possible BCGEU strike date was September 2, 2025. The timing and scope of BCGEU strike actions are not currently known, and may change over time. At this time, strike actions are not affecting HIBC services. Please check back here for updates on the status of HIBC services as a result of the strike.
To ensure that you are prepared for the potential impacts of the strike:
- If you have not already done so, apply for direct deposit payment from the Medical Services Plan. Use the HLTH 2832 form at https://www2.gov.bc.ca/assets/gov/health/forms/2832fil.pdf.
- If needed, update your direct deposit information using the HLTH 2832 form.
- Send any needed correspondence or supporting documents to HIBC as soon as possible. This will give us the best opportunity to process your request before a potential strike goes into effect.
- For the quickest processing time, please use online or fax submission of forms and other documents where possible. The new Claims Correspondence Upload Portal (CCUP) – allows you to submit supporting documents online in response to a letter or other request from Health Insurance BC: https://my.gov.bc.ca/ccup
- If you have submitted a form or other document to HIBC, please allow 21 business days for processing and response. If you have any questions or concerns, please contact HIBC.
Services and information topics
OneHealthID Service
A suite of identity products and services for health care providers in BC.
The service enables simple, secure identity management, simplified user sign on processes, streamlined registration and enrolment, and integrated security.
Professional Regulation
In British Columbia, there are 26 regulated health professions, of which 25 are governed by 6 regulatory colleges under the Health Professions Act (HPA). The HPA provides a common regulatory framework for health professions in British Columbia.
Physician Compensation & Recruitment
There are two main physician compensation models in B.C: fee-for-service and the Alternative Payment program. Physicians can also receive funding through rural practice programs, which focus on recruiting and retaining physicians in rural practice, and through the Medical On-Call Availability program, which compensates physicians for being on call.
BC Provincial Academic Detailing (PAD) service
BC PAD service provides accredited continuing medical education to individuals and small groups of clinicians on selected drug therapy topics. Each session is 30-60 minutes.
Health Information Standards
Digital health standards are essential to enable the seamless integration and efficient management of healthcare information. Making clinical information available electronically to clinicians and patients offers the potential to transform how health care is delivered.
System Access
Health care partners may request access to online services. These require approval by the system owner or administrator, including (but not always limited to) the completion of agreement for system and data use.
Diagnostic Services
Outpatient diagnostic services are provided in approved facilities in both community and hospital settings. A diagnostic facility is defined as “a facility, place or office principally equipped for prescribed diagnostic services, studies or procedures, and includes any branches of a diagnostic facility.”
Health Information Exchange (HIE) Systems
The Province runs HIE services that let healthcare applications share patient information (e.g., patient demographics, lab results, medical records, and prescriptions) with central clinical systems to improve the quality and coordination of care.
Laboratory services for health professionals
The Ministry of Health’s Laboratory Services Teams lead the strategic direction, priorities, and plans for overseeing, administering, and delivering laboratory services.
Minimum Nurse to Patient Ratios (mNPR)
Implementing minimum nurse-to-patient ratios (mNPRs) is critical to ensuring stronger workplaces for nurses. This includes workplace culture, and quality practice and learning environments, which, in turn, will foster better health-care settings for patients.
Allied Health Professions and Occupations
In B.C, there are over 70 different allied heath disciplines. The allied health workforce provides a range of preventative, diagnostic, technical and therapeutic health care and clinical support services across the lifespan and care continuum.
PharmaNet connects BC community pharmacies, hospitals, authorized health professionals, and authorized medical device distributors.
The BC Provincial Academic Detailing (PAD) service is a form of continuing medical education in which a health professional, usually a pharmacist, meets with physicians one-on-one to discuss selected drug therapy topics.
The Lifetime Prevention Schedule (LPS) looks at clinical prevention services for British Columbians, including screening, behavioral interventions and preventive medications provided by a health-care provider, based on age and sex.
The Billing Integrity Program provides audit services to the Medical Services Plan (MSP) and the Medical Services Commission.