Payment plans and collections

Last updated on June 29, 2026

If you cannot pay your Medical Services Plan (MSP) invoice in full, contact us to discuss a payment plan arrangement.

MSP premiums are eliminated January 1, 2020. However, if you still have a balance owing, your account is considered overdue and collection action will begin. Collection action may include:

  • Notifying the Canada Revenue Agency to apply money owing to you to your MSP balance
  • Requiring your employer to deduct money from your paycheque
  • Requiring your bank or financial institution to pay money from your account(s)
  • Registering a charge against your property

Contact information

Toll Free
1 877 405-4909
Fax
250 405-4410
Mailing
Medical Services Plan
PO BOX 9085 STN PROV GOVT
VICTORIA BC  V8W 9E4