Why should I care about plain language?

Last updated on June 26, 2025

The B.C. government is committed to content accessibility including plain language. Learn more in the Plain Language Guide.

Benefits of plain language

Plain language is accessible
Encourages people to read your website
Efficient communication
Less time for approvals
Fewer misunderstandings
Fewer calls to call centres
Better citizen experience
Increased accessibility of government information and services
Less paper waste
Less storage and maintenance
Reduced translation costs
Confidence in what you read

Remember—Less is more: people tend to spend more time reading concise and clear content.

Practice your skills

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Once you've completed the exercises, go to the next section to learn "What is plain language":

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Get colleagues on board

Tips to help you get your colleagues and supervisors excited about plain language:

Send them a link to this page
Make the business case for improving services
Talk about Plain Language and who it benefits

How plain language makes life simpler

TEDx talk by Deborah Bosley, who believes that people have a right to understand information that affects their lives (19 minutes)

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The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.