Support for Your Clients

Last updated on December 18, 2020

Make sure that your clients get the help they need – ensure that you’ve got a point of contact for individuals who have questions or need assistance accessing your online service. If you don’t have a dedicated support structure, Service BC can provide this service to your clients on a contract basis.

Service BC is also the main contact centre for the BC Services Card. They have the training and resources to:

Answer questions and direct individuals to appropriate personnel for detailed assistance
Direct individuals to the nearest Service BC location

Contact information

If you require assistance, contact the Client Relationship Management team

IDIM.Consulting@gov.bc.ca

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The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.

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Support for Your Clients

Contact information