If you have concerns that a teacher has breached the professional standards for educators, you can submit a complaint to the Commissioner for Teacher Regulation.
To teach in a public or independent school in B.C., a teacher must have a B.C. teaching certificate. You can check the public online registry to find out what type of certificate a certified teacher has. Certified teachers include teachers, vice-principals, principals, directors, and superintendents who hold a Ministry of Education and Child Care teaching certificate.
Certified teachers must meet the standards for educators. These standards outline what teachers need to know and how they must act as they serve the public.
Try to resolve the issue at the school
Before you submit a complaint to the Commissioner for Teacher Regulation, try to resolve the issue at the school level.
Boards of education and independent school authorities have their own policy and process for addressing complaints. Request a copy of the board or authority's policy. Follow its complaint process before contacting the Commissioner. Parents can also ask a representative from the local parent advisory council to help them through the school process.
If you cannot resolve the issue at the school, consider the Commissioner's role
If your concern about the conduct or competence of a teacher is not adequately addressed at the school level, contact us or submit a complaint to the Commissioner for Teacher Regulation. Before you submit a complaint:
Read the possible outcomes
The Commissioner can:
A teacher who has breached the standards may:
Note that the Commissioner does not decide if a person is guilty. The Commissioner can’t:
Make a complaint to the Commissioner
To submit a complaint to the Commissioner, you must:
After you submit the complaint form and your materials, we will acknowledge that we have received them. The Commissioner can then review the information and decide how to proceed in the discipline process.
Do you want more information about the complaint process? Do you have questions about making a complaint? Contact us from 8:30 am to 4:30 pm, Monday through Friday
Office: 604 775-4870 (Vancouver) |
Fax: 604 775-4858 |
Email: trb.intake@gov.bc.ca |
Find out what happens after a complaint is made – see how the discipline process works.