After Submitting Documents for Authentication
The certificate riveted to the document must not be removed. If the authentication certificate is removed from the document, it is considered null and void and the document will have to be sent in for authentication again at your own expense.
Consulates and embassies will not accept a document if the authentication certificate is not attached. Note that you are solely responsible for ensuring than an embassy or consulate will accept the documents in the format authenticated.
Below is a sample image of an authentication certificate riveted to a document:
If we cannot authenticate your document, we will return your document to you and will explain in writing why it could not be authenticated.
Reasons we may not be able to authenticate your document include:
- Missing or incorrect payment,
- Signatory not on file,
- Document is notarized by a signatory who is not on file with this office,
- Documents are not organized and clear on how they are to be processed,
- Over 40 pages,
- Document is photocopy,
- Document was issued in another province,
- Missing notarization date, signature or seal,
- Document is of questionable legal status,
- Document is not for use outside of Canada.