How to use the BC Registry application

You can now use the BC Registry application to:
  • Request names for businesses or organizations
  • Complete filings for cooperative associations or benefit companies

Note: All browsers will work, except for Internet Explorer.

Set up an account

The person who creates an account for an organization or firm is an account administrator.

Verify your identity to make sure that no one is impersonating you or committing identity theft. They also verify that a person is who they say they are online, which is necessary to enhance transparency, protect British Columbians and ensure lawful transactions.


1. Visit the BC Registry application.

Select “Create Account" from the top right-hand menu.


2. Log in with a mobile BC Services Card App or BCeID

BC Services Card App

Using your BC Services Card App is recommended. If you use a  BC Services Card App , you won’t need to remember a user ID and password.

This option also provides an extra level of assurance that you are the authorized cardholder because you will verify your identity with a government agent. Its security features also keep your personal information safe and makes sure you have secure access to services. The only personal information shared with BC Registries is your first and last name which is used for digital signatures when you submit filings.

You will need:

If you get a new mobile device or uninstall the mobile app from your phone, you'll need to follow the steps to setup your BC Services Card App and verify your identity with a Service BC agent again.

More information on how to setup a BC Services Card App :


BCeID

A Basic BCeID is recommended but you could also use a Business BCeID. You will need:

  • An Android™, iOS device (iPhone® or iPad®), computer or laptop
  • An authenticator application or plug-in downloaded for your mobile from Google Play or the App Store. If you prefer to use a desktop or laptop computer, use  an applications like Authy or a plug-in such as GAuth

Account administrators who use a BCeID will also need a notarized identify affidavit when setting up the account.


A notarized identity affidavit is only needed for account administrators if they:

  • Are not a B.C. resident
  • Don't have a BC Services Card
  • Don't want to use a BC Services Card

1. Consult with a notary or lawyer to get your identity verified. You'll need to provide:

  • One piece of government-issued photo identification
  • A printed copy of the identity affidavit template with all fields completed (you must use the template provided)

2. Visit the BC Registry application:

  • Select the option to "Verify with a notary instead" (located below the "Select" button)
  • Log in with or register for a Basic BCeID
  • Secure your account by downloading an authenticator application or plug-in downloaded for your mobile from Google Play or the App Store. If you prefer to use a desktop or laptop computer, use  an applications like Authy or a plug-in such as GAuth. Then, follow the steps to link the app with your BC Registry application account using a one-time code
  • Complete the steps to set up the account, including uploading the notarized affidavit and entering contact information for the lawyer or notary
  • Submit your new account request for review

3. It will take 3 to 5 business days to review an account request. You will receive an email once your request has been reviewed.


Choose a basic or premium account

With a basic account you can:

  • Complete up to 10 transactions a month
  • Have up to 5 users
  • Pay with a credit card or online banking

With a premium account you can:

  • Complete an unlimited number of transactions a month
  • Have unlimited users
  • Pay with pre-authorized debit or a BC OnLine account
  • View and export transaction history or financial statements

Enter payment method

For basic accounts, choose credit card or enter online banking details.

For premium accounts, set up a pre-authorized debit account or link to a BC OnLine account to automatically make payments when they're due.


You can create more than one BC Registry application account. This may be useful when working for multiple firms that manage one or more businesses, or if you manage businesses professionally and personally. Switch between accounts by clicking on the top right-hand menu. 

Remember: Account names must be unique. There cannot be duplicates. Try adding an additional word or phrase to a name to keep it unique (e.g. a division or region name).

 

Step 3. Add or remove people from your account

Account administrators and coordinators can add or remove team members. Choose “Team Members'' from the top right-hand menu. An email is sent to invite new team members to join.

Once a team member accepts an invite to join, the account administrator or coordinator needs to verify and approve them using the “Pending Approval” tab.

If a team member doesn't receive an invitation, check that their email address is entered correctly or ask them to check their spam folder.

Each team member will need to verify their identity.

  • Account administrators who log in with a BC Services Card can choose to have team members log in with a  BC Services Card app or BCeID and 2-factor authentication
  • Account administrators who log in using a notarized identity affidavit, BCeID and 2-factor authentication will automatically have team members set to authenticate using BCeID and 2-factor authentication

Each team member is assigned a role.


Account administrators can:

  • Update payment methods
  • Access financial statements
  • Add/remove team members
  • Add/remove businesses

The person who creates the Business Registry account is assigned the account administrator role. It’s a good idea to have more than one account administrator to share responsibility and provide coverage. Before leaving a team, make sure there’s another account administrator assigned.

Note: If you are using a BCeID and 2-factor authentication, you can only have one account administrator on the account, but you can have multiple account coordinators.


Account coordinators can:

  • Access financial statements
  • Add/remove all team members (except for account administrators)
  • Add/remove businesses

Users can:

  • Search and complete filings
  • Add/remove businesses

 

A passcode is required to set up an account for a cooperative association. The person who should have account administrator responsibilities for your cooperative is the person who set up the account.


I don’t have my passcode.

Contact BC Registries and Online Services at 1-877-526-1526 to obtain your passcode.

 

Make payments

Use one of the following payment methods depending on your type of account. Note: For name requests or filings that are future effective dated, you will need to pay by credit card.

Visa Debit Cards and Debit MasterCards are debit cards that you can use for online transactions. They can be linked to a bank account of your choice. When you use the card online, it's processed as a credit card but the money is taken from your bank account. Check with your bank to learn more about getting one of these cards.

Online banking can only be used to pay for cooperative and benefit company filings, with the exception of filings that can be future dated.

If you choose online banking as your default payment method, you'll need to set up BC Registries and Online Services as a payee in your online banking using your Business Registry account number. It's a 6 or 7-digit number that you can find on your online banking invoice in the BC Registry application.

Each time you submit a filing, you will need to complete the payment through your financial institution's online banking. It usually takes about 2 to 5 business days for the payment to complete. Once the funds are received by BC Registries, your filing will be completed and you will receive an email notification. You can then log back in to the Business Registry and download filing documents.

If you don't want to wait 2 to 5 business days, you can choose the option to pay for any transaction by credit card.

With pre-authorized debit, your filing or transaction will be completed immediately. It's quick and easy to manage payments without having to use a credit card. You do not need to deposit the funds before you complete a transaction.

Select pre-authorized debit as your default payment method. To complete the account setup, you will need to:

  • Enter financial institution information (i.e., transit number, institution number and bank account number) in the Business Registry and agree to the Business Pre-Authorized Debit Terms and Conditions Agreement
  • Complete a Pre-Authorized Debit (PAD) agreement with your financial institution to give permission for the withdrawals

Confirmation period. Under the Canada Payments rules for pre-authorized debit, a 3-day confirmation period is required before BC Registries and Online Services may debit your bank account. That means, if you setup pre-authorized debit as your payment method on Monday, the earliest you'll be able to complete transactions is Friday (the 3-day period will be Tuesday to Thursday).

Link your BC Registry application account to your BC OnLine account by entering a BC OnLine Prime Contact user ID and password.

BC OnLine service charges will be charged for all filings and name requests, except for cooperative filings where only filing fees will apply.

BC OnLine accounts will eventually be phased out and funds will eventually be transferred to BC Registry application accounts. ​More information will be provided about this later.

 

Only the account administrator can change the default payment method for an account. All team members will be required to use that payment method. To change the payment method, click on "Account Info" from the top right-hand menu. Choose the "Payment Methods" tab. Then select the default payment method and click "Save."

Manage businesses and name requests

You can file on behalf of multiple businesses using the “Manage Businesses” tab. Businesses that you manage can also be connected so you and your team members can easily access them.

To add an existing cooperative association to your account, you'll need the cooperative’s passcode, which is sent in the mail to the cooperative’s registered office address.

The person who should have account administrator responsibilities for your cooperative is the person who set up the account.

If you don't have a passcode, you can get a new one by choosing "Reset my passcode and remove business" in the BC Registry application. If you need help with this step, contact the BC Registries helpdesk at 1-877-526-1526.

Newly incorporated benefit companies will automatically be added to your "Manage Businesses" page.

Add an existing name request from the "Manage Business" tab by entering the name request number and:

  • The applicant phone number used when the name was requested

OR

  • The applicant email used when the name was requested

To remove a business from your account,

  • Go to the "Manage Businesses" tab and choose "Remove" beside the business
  • Choose "Reset my passcode and remove business" to obtain a new passcode for the party who will now complete filings for the business. If no alternate party has been identified to complete filings for the business, select "Do not reset my passcode and remove business"

 To deactivate your account. 

  • ADMINS can deactivate the account by logging in, click “Account Info” 
  • click “Deactivate Account”.

how to deactivate your business registry account