Vendor complaint information and contacts

Last updated on February 22, 2024

Where a supplier has a concern or complaint about a solicitation issued or a contract awarded by the Province, the supplier may submit a complaint through the accountable ministry's Vendor Complaint Review Process in accordance with Procedure N of the Core Policy and Procedures Manual.

Below provides information on the ministries' Vendor Complaint Review Process 

Formal complaints may be submitted online through the Vendor Complaint Review Process Form.

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Agriculture and Food

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Attorney General and Public Safety and Solicitor General

 

BC Public Service Agency

Financial Management Office
Email: BCPSA.FMO@gov.bc.ca

 

Children and Family Development

 

Citizens’ Services

 

 

Education and Child Care

 

Emergency Management and Climate Readiness

Simon Matthews, Director of Procurement

Email: Simon.Matthews@gov.bc.ca

 

Energy, Mines and Low Carbon Innovation

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Environment and Climate Change Strategies

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Finance and the Office of the Premier

 

Forests

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Health

 

Housing

 

Indigenous Relations and Reconciliation

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Jobs, Economic Development, and Innovation

 

Labour

 

Mental Health and Addictions

 

Municipal Affairs

 

Post-Secondary Education and Future Skills

Corporate Finance Branch
Email: ProcurementSupport@gov.bc.ca

 

Social Development and Poverty Reduction

Procurement Services
Email: SDPRPROCU@gov.bc.ca

 

Tourism, Arts, Culture, and Sport

 

Transportation and Infrastructure

 

Water, Land and Resource Stewardship

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

 

Resources

To learn more about the Vendor Complaint Review Process please read Procedure N of the Core Policy and Procedures Manual.

Feedback and suggestions for the BC Procurement Resources website are welcome at Procurement.Resources@gov.bc.ca.

Procurement training is available for ministry and broader public sector buyers.