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Vendor complaint information and contacts

Last updated on February 4, 2025

Where a supplier has a concern or complaint about a solicitation issued or a contract awarded by the Province, the supplier may submit a complaint through the accountable ministry's Vendor Complaint Review Process in accordance with Procedure N of the Core Policy and Procedures Manual.

Below provides information on the ministries' Vendor Complaint Review Process 

Formal complaints may be submitted online through the Vendor Complaint Review Process Form.

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Agriculture and Food (AF)

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Attorney General (AG) and Public Safety and Solicitor General (PSSG)

 

BC Public Service Agency (PSA)

Financial Management Office
Email: BCPSA.FMO@gov.bc.ca

 

Children and Family Development (CFD)

 

Citizens’ Services (CITZ)

 

Education and Child Care (ECC)

 

Emergency Management and Climate Readiness (EMCR)

Sherrie Carter - Manager, Procurement Excellence

Email: Sherrie.Carter@gov.bc.ca

 

Energy and Climate Solutions (ECS)

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Environment and Parks (ENV)

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Finance and the Office of the Premier (FIN)

 

Forests (FOR)

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Health (HLTH)

 

Housing and Municipal Affairs (HMA)

 

Indigenous Relations and Reconciliation (IRR)

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Infrastructure (INF)

TBD

 

Jobs, Economic Development, and Innovation (JEDI)

 

Labour (LBR)

 

Mining and Critical Minerals (MCM)

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Post-Secondary Education and Future Skills (PSFS)

Corporate Finance Branch
Email: ProcurementSupport@gov.bc.ca

 

Social Development and Poverty Reduction (SDPR)

Procurement Services
Email: SDPRPROCU@gov.bc.ca

 

Tourism, Arts, Culture, and Sport (TACS)

 

Transportation and Transit (TT)

 

Water, Land and Resource Stewardship (WLRS)

Corporate Services for the Natural Resources Ministries (CSNR)

Website: Vendor Complaint Review Process

 

Resources

To learn more about the Vendor Complaint Review Process please read Procedure N of the Core Policy and Procedures Manual.

Feedback and suggestions for the BC Procurement Resources website are welcome at Procurement.Resources@gov.bc.ca.

Procurement training is available for ministry and broader public sector buyers.