Gambling Event Licence fundraising questions and contact information

Last updated on January 31, 2024

Effective February 1, 2023, the Gaming Online Service system will be updated to require the minimum 10-week (Class A & C) and 10 business day (Class B & D) processing time for charitable event applications as per the Licensed Charitable Gaming Rules.

Effective August 25, 2022, licensees will no longer be permitted to scan and email bingo cards as per Section 10.5 of the Licensed Charitable Gaming Rules. For more information, please contact Gaming.Licensing@gov.bc.ca.

If you have questions about applying for a gambling event licence or you are wondering about an application you submitted, Licensed Charitable Gaming can be contacted by the methods below.

Email

Please provide the application ID or licence number and your organization's name and contact information.

Gaming.Licensing@gov.bc.ca

Phone

Please provide the application ID or licence number and your organization's name and contact information.

Victoria (or outside of Canada/USA)

250-387-5311 (option 1)

Toll Free within Canada/USA

1-800-663-7867 (ask to be transferred to 250-387-5311 and select option 1)

Fax

250-356-8149

Mail & Courier Addresses

Courier

Gaming Policy and Enforcement Branch
3rd Floor, 910 Government Street
Victoria, B.C. V8W 1X3

Mail

Gaming Policy and Enforcement Branch
PO Box 9310, Stn. Prov. Govt.
Victoria, B.C. V8W 9N1

Online Service

Apply for a gambling event licence or gaming grant, check your application status, or report gambling wrongdoing.