Manage tenancy matters during Canada Post labour dispute 2024
Last updated on December 3, 2024The Canada Post work stoppage may affect how you serve records, pay rent, and return deposits. This page explains temporary measures and alternative methods you can use during this time.
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Serving records during the Canada Post work stoppage
Serving records by courier
As a temporary measure during the Canada Post work stoppage, the Residential Tenancy Branch has made an Order allowing you to serve records by courier.
There are special rules for serving records by courier:
Serving records to other parties
During the Canada Post work stoppage, you should use methods of service other than mail. Arbitrators may determine that records sent by mail were not sufficiently served and dismiss any related applications for dispute resolution, with or without leave to reapply.
Paying rent during the Canada Post work stoppage
Rent must be paid in full and on time – by midnight on the day it’s due. A landlord may issue a 10 Day Notice to End Tenancy for non-payment of rent if rent is not received on time - even if a cheque has been delayed in the mail.
During the Canada Post work stoppage, you should pay rent to the landlord in person, arrange for an e-Transfer or provide post-dated cheques to ensure payments are received on time. If you use e-Transfer, you are responsible for any related fees and must provide the landlord with a passcode to access the funds.
Returning deposits during the Canada Post work stoppage
During the Canada Post work stoppage, landlords must still return the deposit (plus any interest) to the tenant within 15 days after a tenant has moved out and given the landlord a forwarding address in writing, except if a tenant agrees in writing to allow the landlord to keep all or part of the deposit or an arbitrator decides that the landlord can keep the deposit.
During the Canada Post work stoppage, you should use methods of service other than mail to return a security deposit. You should return the deposit in person or arrange for the tenant to collect the deposit.