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2.7 Fan-Out Messages

Last updated on June 30, 2022

A fan-out is a means of transmitting urgent messages on PharmaNet to users. Messages can be transmitted to individual users or locations, to specific groups by geographic area, to all PharmaNet-connected pharmacies in B.C., to hospital pharmacies, etc.

Messages are sent as attachments to regular PharmaNet transactions and returned to pharmacies.

The College of Pharmacists of B.C. (CPBC): The message must be displayed and printed before the next transaction begins. The printout should be retained in a log accessible to all pharmacy staff.

Only message types that are listed in the Conformance standards for PharmaNet are sent via a fan-out.

The PharmaNet Coordinator (or designate) at the CPBC may transmit a message about:

  • Written forgery
  • Verbal forgery
  • Stolen prescription pad
  • Other important topics approved by CPBC

CPBC has authorized PharmaCare to transmit messages in order to:

  • Announce an unscheduled PharmaNet outage
  • Request a batch submission of prescriptions accumulated over an extended outage

Pharmacists may alert CPBC to the need for a fan-out by contacting CPBC between 8:30 am and 5 pm, Monday to Friday, by telephone at:

  • 604-733-2440 or 1-800-663-1940
  • After hours and weekends, messages may be left on CPBC voice mail at 604-733-2440, local 410.