Home & Community Care

Last updated on December 17, 2024

Publicly subsidized home and community care services provide a range of health care and support services for people who have acute, chronic, palliative or rehabilitative health-care needs.

Notice Regarding Client Rate Notifications

The Canadian Union of Postal Workers (CUPW) strike may impact delivery and receipt of Home and Community Care (HCC) 2025 client rate notification letters for long-term care, assisted living, home support, respite, convalescent, and hospice services. The notification letters may not arrive in the mail prior to January 1, 2025 due to the Canada Post Strike.

The 2025 client rates become effective January 1, 2025.

Health authorities are making every effort to contact clients or their representatives to notify them of their 2025 client rate. If you, or someone for whom you receive mail, act as a legal representative or financial manager, would like to know your assessed 2025 client rate, please reach out to your health authority contact below:

B.C. Health Authorities

  • Fraser Health: Home Health 1-855-412-2121; Long-Term Care 1-604-542-3157
  • Interior Health: 1-844-868-5200 ext 10319
  • Island Health: 1-250-519-5275
  • Northern Health: 1-833-464-7283
  • Vancouver Coastal Health: 1-604-736-2033

These services are designed to complement and supplement, but not replace, your efforts to care for yourself with the assistance of your family, friends and community. Home and community care services provided through the health authorities can assist you on a short-term or long-term basis depending upon your needs.

Publicly subsidized home and community care services:

  • help you to remain independent and in your own home for as long as possible;
  • provide care at home when you would otherwise require admission to hospital or would stay longer in hospital;
  • provide assisted living and long-term care services if you can no longer be supported in your home; and
  • support you and your family if you are nearing the end of your life at home, in an assisted living residence or a long-term care home, which includes hospice care.

Action Plan to Strengthen Home and Community Care for Seniors

Seniors deserve the freedom to make their own choices, to be independent for as long as possible, and to be surrounded by a supportive community. This plan focuses on actions over the next four years to improve seniors’ care and enable them to have the best quality of life possible.