Create service request for web support

Last updated on January 6, 2026

The GDX Service Desk delivers ongoing system support for the web property service providers  and online business solutions provided by Government Digital Experience (GDX).

Who can use this service?

This service is available to B.C. Government ministries.

What is offered?

Technical issues and access support for web properties and online business solutions provided by GDX - Government Digital Experience Division, such as:

  • CMS Lite content management system
  • Web Analytics
  • Blogs and other WordPress tools
  • Enhanced Search

How do I access these services?

Create a ticket (available to BC Public Service employees only)

How much does it cost?

Cost is dependent upon the services purchased.

Where can I view my charges?

GDX Service Billing (available to authorized BC Public Service employees only)

Have any questions?

Contact the GDX service desk (available to BC Public Service employees only)