The Child, Family and Community Service Act requires that anyone who has reason to believe that a child may be abused, neglected, or in need of protection for any other reason must report the matter to the Ministry of Children and Family Development.
Ministry of Children and Family Development social workers are entitled to request information that is directly related to protection and safety concerns for individuals and families from any public body under Section 96 of the Child, Family and Community Service Act or Section 62 of the Adult Guardianship Act.
Definition of Child
Effective: December 1, 2003
For the purposes of the Child, Family and Community Service Act, a child is a person under 19 years of age.
Circumstances Indicating Need for Protection
Effective: March 22, 2021
Under the Child, Family and Community Service Act, Section 13, a child needs protection in the following circumstances:
Reporting the Need for Protection
Effective: December 1, 2003
When ministry staff members have reason to believe that a child has been, or is likely to be, abused or neglected they have a legal duty to report the matter promptly to a Ministry of Children and Family Development child protection social worker by calling the Ministry of Children and Family Development Centralized Screening [see Contacts]. The report must be:
Ministry of Children and Family Development Access to Client Information
Effective: December 18, 2024
With the exception of After Hours staff, Ministry of Children and Family Development staff do not have access to income assistance or disability assistance cases, or to any other Ministry of Social Development and Poverty Reduction electronic file types. After Hours Ministry of Children and Family Development staff have access to all file types.
As Ministry of Children and Family Development requests may be of vital importance in an investigation, requests should be treated as high priority. [For more information on policies for sharing information with the Ministry of Children and Family Development, see Related Links – Information Privacy and Security (FOIPPA).]
Section 96 of the Child, Family and Community Service Act also:
All requests for disclosure must specify section 96 and must be in writing.
Housing Stability Supplement
Effective: March 1, 2023
For information on assistance rates when a child is temporarily in the care of the Ministry of Children and Family Development, see Related Links – Housing Stability Supplement.
Ministry of Children and Family Development Requests for Information
Effective: December 18, 2024
All requests from the Ministry of Children and Family Development must be routed to the designated Provincial access point determined by the Ministry of Social Development and Poverty Reduction (SDPR).
To process a Ministry of Children and Family Development request for information, follow these steps:
Ministry of Children and Family Development Social Worker |
1. |
Prepare in writing a request for information on a case or person, specifying the appropriate legislation under which the request is made and a “requested by” date. |
2. |
Deliver the request by email to SDPR SDD Service Inquires Inbox at SDD.ServiceInquiries@gov.bc.ca Note: In an emergency, please write “Urgent MCFD Request” in the subject line of the email. |
|
Ministry of Social Development and Poverty Reduction contact (or delegate) |
3. |
Respond to the Ministry of Children and Family Development request in written or verbal form, as appropriate, by the “requested by” date where possible. Note: if responding verbally, make the response in writing as soon as possible, and attach it to the Ministry of Children and Family Development request. |
4. |
Copy the Ministry of Children and Family Development request and the Ministry of Social Development and Poverty Reduction response to SDPR SDD Service Inquires Inbox at SDD.ServiceInquiries@gov.bc.ca |
|
5. |
Make a note: "Responded to request from Ministry of Children and Family Development.” |
|
Ministry of Social Development and Poverty Reduction Issues Support |
6. |
Retain copies of Ministry of Children and Family Development requests and Ministry of Social Development and Poverty Reduction’s responses. |
Responsibilities
Effective: January 9, 2008
The Child, Family and Community Service Act requires that anyone who has reason to believe that a child may be abused, neglected, or in need of protection for any other reason must report the matter to the Ministry of Children and Family Development. The protection of children requires mutual, integrated responsibility where collaboration is not only required between ministries, but within ministries.
Youth are often a vulnerable and impressionable population that frequently require additional assistance when accessing adult supports. Both ministries’ personnel work collaboratively in providing multi-disciplinary best practice support to youth in need of assistance.
Question What should staff members do if unsure whether what they're seeing is abuse or neglect?
Answer The legislation requires anyone who has reason to believe that a child has been, or is likely to be, abused or neglected to report the matter promptly to a Ministry of Children and Family Development child protection social worker. A staff member who is unsure about whether to report can discuss their concerns with a colleague or supervisor, or call an MCFD child protection worker to discuss. MCFD will assess the matter to determine if there are protection concerns.