BC Services Card App
Use the BC Services Card app to prove who you are when accessing a government service online.
The app is digital ID on your mobile device. It makes it safe, quick and easy.
You can't use the app as:
- Photo ID
- Driver's licence
- Health card
It's quick and easy
Set up once to access many government services. It normally takes about five minutes to set up the app.
- You must provide your BC Services Card
- You can verify your identity by video right from your mobile device
- You don't need to go in person, unless you can't verify by video
- You can also use the app to log in from a different device – such as a computer, tablet or phone
You don't need to create another password to remember.
Simply unlock your mobile device with the app using the authentication already set up on your device – like a passcode, PIN, fingerprint, Face ID.
Make sure to protect your device because anyone that can unlock your mobile device could use the app to:
- See your identity information
- Access your data
- Access government services as you
You must do a one-time security check to verify your identity during setup:
- It proves you are who you say you are
- It makes sure no one else can set up the app with your ID
- It helps prevent identity theft
- You don't need to go in person – you can do this by video on your mobile device
In your account, you can see
- All mobile devices with the app set up
- All your activity and use
Only your name and a unique identifier is stored on the mobile device.
What people say
On April 1, 2022, the BC Services Card app had:
Your information & privacy is protected
While you may access different services, your privacy is always protected.
You can see the information that will be shared
The only information that may be shared with the government service when you log in is:
- Some of your basic account information — like your name, birthdate, address, email address
- A unique number used to identify you
Only the information a government service needs is shared with them, and no more. For example, sometimes your birthdate is kept private and only that you’re over 19 years old is shared.
You can see exactly what information will be shared when you're logging in. You can choose if you want to share it or not.
Read more about BC Service Card privacy
What you do after you log in is not recorded
The BC Services Card Program never records information about what you do after you've logged in to a government service.
- After you log in to the Canada Revenue Agency (CRA), the CRA may save your tax related information
- The BC Services Card Program can't see that tax information
The BC Service Card Program can't see the information a government service saves about you.
Which services you log in to is never shared
When you log in to a government service, it records
- The date and time you log in
- What service you logged in to (the name of the service is only stored for 30 days)
This information is only used for security purposes and is never shared with other government services.
- The Canada Revenue Agency (CRA) can't see what other services you log in to
- Police officers can't see which government services you've accessed online
You can see the services you've logged in to in to your account.
Use the app at work
When you use the app at work, your privacy is protected. In addition to all the privacy protection listed above, you should also know that when you log in:
- It only proves who you are
- It does not prove that you work for a specific business
- The BC Services Card Program does not know which business you work for — and never records this information
Lost your device?
If you lose your mobile device, or if it's stolen, you can remove the app from that device by either:
- Logging in to your account and remove it yourself if you have another way to log in
- Going to any Service BC location and they can remove it for you
Use the BC Services Card for your service
If you’re a government service, find out how to use the BC Services Card Authentication Service.
Please note: Any third-party services offering authentication or identity services are not assessed or endorsed by the BC government. Our services have rigorous security standards to protect your personal information and identity. Using any third-party services offered on other websites would be entirely at your own risk.