SHSS Resources at a Glance

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Foundational SHSS Resources

• What Are Specialized Homes and Support Services (PDF, 1.4MB)
• SHSS Service Types (PDF, 407KB)
• Key Roles Within SHSS (PDF, 366KB)
• A Call to Action: Destigmatizing Language (PDF, 1MB)
• Aboriginal Policy and Practice Framework (APPF) (PDF, 3.4MB)
• Trauma Informed Practice Guide (TIP) (PDF, 1.7MB)
• The Role of SAJE Navigators in SHSS (PDF, 60KB)
• SHSS Frequently Asked Questions (FAQ) (PDF, 352KB)
• SHSS Legacy Overview and Vision (YouTube)
• SHSS Legacy Service Model (YouTube)
• SHSS Legacy Benefits (YouTube)

Service Provider Operational Documents

• SHSS Roadmap (PDF, 284KB)
• Service Provider Operational Policy (PDF, 1MB)
• Service Provider Operational Policy Appendices (PDF, 1MB)
• MCFD Staff Operational Policy for SHSS (PDF, 882KB)
• MCFD Staff Operational Policy for SHSS Appendices  (PDF, 353KB)
• SHSS Service Plan Guidelines (PDF, 281KB)
• SHSS Care Circle and SHSS Service Plan Job Aid (PDF, 473KB)
• SHSS Specialized Services Portal User Guide - For Program Managers (PDF, 3MB)
• SHSS Specialized Services Portal User Guide - For Care Providers (PDF, 2MB)
• Monthly Check In Guidelines for Service Providers (PDF, 482KB)

Contracts

• Legacy Contract Transition In Job Aid For Contracts Prior to March 15, 2025 (PDF, 220KB)
• Legacy Contract Transition In Job Aid For Contracts After March 15, 2025 (PDF, 87.3KB)
• SHSS Legacy Contract Transition In Plan Tool Video (YouTube link)
• Net New Contracts Transition In Job Aid (PDF, 252KB)
• SHSS Legacy Contract Overview and Discussions  (YouTube)
• SHSS Legacy Core Staffing Model  (YouTube)
• SHSS Legacy Operational Cost Structure  (YouTube)
• SHSS Legacy Costing Tool  (YouTube)
• SHSS Legacy Transition-in Process  (YouTube)
• SHSS Legacy Payment Model  (YouTube)
• SHSS Legacy Financial Reporting Obligations  (YouTube)

Templates and Forms

• SHSS Agreement Emergency Care - Legacy (PDF 1.3MB)
• SHSS Agreement Low Barrier - Legacy (PDF 1MB)
• SHSS Agreement Respite Care - Legacy (PDF 978 KB)
• SHSS Agreement Specialized Long Term Care - Legacy (PDF 1MB)
• SHSS Environment of Care Checklist (XLS, 49KB)
• SHSS (SP) Continuous Improvement Plan Template (DOC, 28KB)
• SHSS (SP) Staffing Schedule Template (XLS, 45KB)
• SHSS (SP)Transition In Plan Template - Legacy (XLS, 85KB)
• SHSS (SP) Transition In Plan Template - Net New (XLS, 24KB)
• SHSS (SP) Legacy Transition In Plan and Milestone Tracker (DOC, 124KB)
• SHSS (SP) Transition In Completion Certificate - Net New (DOC, 14KB)
• SHSS (SP) Profile Assignment Template (XLS, 26KB)
• SHSS (SP) Contract Meeting Template - Legacy (DOC, 355KB)
• SHSS (SP) Complaints Reporting Form (DOC, 39KB)
• SHSS (SP) Reportable Incident Reporting Form (PDF, 600KB)
• SHSS (SP) Request for Amendment Form (XLS, 30KB)