SHSS Agreements, Contracts and Financial Management

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SHSS Contracts

There are two types of SHSS contracts: Legacy and Net New.  Legacy Contracts are used to transition an Agency’s existing CRA contract into an SHSS contract without disrupting the placement of children and youth residing in those homes. Net New Contracts are contracts for new SHSS services and are awarded through the Call for Response process outlined on BC Bid.

Financial and Contract Management

Requesting Additional Supports

In addition to the day-to-day care and supervision children and youth receive at an SHSS, they often require additional support to meet their needs and achieve their goals. This additional support can come from “supplemental supports” or “one-time-only supports”, which include services such as clinical therapies and interventions of a wide variety, extra staffing, cultural connections and activities, and peer support, which are provided by a range of professionals. A one-time-only request can be made for services, equipment, repairs/renovations, resources, etc. for an individual child/youth or for the Care Setting.

For further information, please consult the Service Provider Operational Policy (PDF, 1MB) and the SHSS Guidebook for Service Providers (PDF, 1.2MB) specifically Additional Support: Funding Request section 9.4.

Obligation Management

Obligations management is the process of ensuring that all parties involved in a contract meet their obligations in a timely and effective manner. This is a critical component of contract management, as it helps to minimize risks, improve performance, and ensure that the contract is successful. Obligations management involves monitoring the performance of each party involved in the contract, addressing any non-compliance issues, and communicating regularly to ensure that everyone is aware of their obligations.

Contract obligations management is a crucial aspect of ensuring successful business relationships and project execution. It involves tracking and fulfilling the commitments outlined in contracts between parties. 

Key steps in the process include the following:

• Identification of Obligations: The first step in contract obligations management is carefully reviewing and identifying all the obligations specified in the contract. These may include deliverables, timelines, performance metrics, payment terms, and other responsibilities of each party involved.
• Monitoring and Compliance: Once the obligations are identified, the next stage involves closely monitoring the progress and compliance of each party. This entails tracking milestones, deadlines, and ensuring that all parties are meeting their respective obligations as per the agreed-upon terms.
• Issue Resolution and Reporting: Contract obligations management also includes resolving any issues or disputes that may arise during the contract's duration in accordance with the terms of the agreement. Effective communication and collaboration between parties are essential to address concerns promptly. Additionally, regular reporting and documentation of compliance status help maintain transparency and accountability throughout the contract lifecycle.

Refer to the SHSS Guidebook for Service Providers (PDF, 1MB) specifically Contract Management - Amendments section 7.0 and Contract Management - Other section 8.0.

Resources:

• Emergency Care Contract Term Sheet (PDF, 143KB)
• Low-Barrier Short-Term Contract Term Sheet (PDF, 164KB)
• Respite Care Contract Term Sheet (PDF, 148KB)
• Specialized Long-Term Care Contract Term Sheet (PDF, 190KB)