Report changes

The Child Care Operating Funding program funding agreement requires you to notify the program within two business days of any change to your: 

• Community Care and Assisted Living Act facility licence(s) 
• Child care services, including a change to any licence and service details record
• Email address 

Providers must also report any licence changes to their local health authority licensing officer.

How to report different types of changes

Determine whether your change can be completed in My ChildCareBC Services or requires a change notification form.

My ChildCareBC Services

Complete the following changes via My ChildCareBC Services:

• Update primary organization email address, phone number, or website
• Manage portal users and contacts
• Request a parent fee change or mid-term fee increase
• Update facility business phone, email address, hours of operation
• Manage early childhood educator staff
• Update programs and vacancies
• Report facility closures less than 3 months
• Report a full-month closure or no enrolment on the facility’s enrolment report

Change notification form

If the requested change does not fall within one of the changes identified above, use the change notification form available in My ChildCareBC Services.

Sign into My ChildCareBC Services, select “Request a Change” and upload the completed change notification form and supporting document(s) to notify of:

• Organization changes (including organization name, legal name, organization type, incorporation number, mailing address, physical address, organization ownership changes, and withdrawal from funding)
• Facility changes (including facility name, physical address, licence details, service details, extended hours details, and facility ownership changes)
• Permanent closure or temporary closure of 3 months or longer

For further information on reporting changes or next steps call 1-888-338-6622 (option 2).

Report changes to banking information

To set up direct deposit or to update your banking information, submit the Direct Deposit Application (PDF) by email to ccdda@gov.bc.ca.

You can also submit the form by mail to:

Child Care Operating Funding
PO Box 9965 Stn Prov Govt
Victoria BC  V8W 9R4