Report changes to your licence or service

Child care providers must notify the operating funding program of any change to the centre’s licence or services outlined in Schedule A of the funding agreement. Schedule A outlines the centre’s licence and service details.  

Providers must also report any licence changes to their local health authority licensing officer.

When to report changes

Changes must be reported within two business days of making the change.

To ensure accurate payments, report the changes and wait for confirmation from the operating funding program before submitting an enrolment report or a monthly early childhood educator report.

Changes will not take effect in a month that:

• the funding agreement starts
• the funding agreement has already been modified
•  the centre or another centre in the organization submitted an enrolment report and were approved for payment
• the centre or another centre in the organization submitted a monthly early childhood educator report and were approved for payment

How to report different types of changes

Report changes online

Report changes through My ChildCareBC Services to update:

• Facility name 
• Licence capacity
• Organization legal name 
• Organization mailing address 
• Parent fees
• Permanent facility closure
• Service/care categories offered 
• Service detail changes including extended hours, days per week, weeks per year, number of family spaces offered, school age programs, and preschool sessions

Group providers can also add a new facility through My ChildCareBC Services.

Report online

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Report changes by email

Email the operating funding program directly at CCOF@gov.bc.ca to update:

• Authorized contacts/signing authority
• BCeIDs
• Closures for which you charge parent fees
• Email address
• Facility address
• Facility business hours
• Legal entity or ownership
• Number of full months your facility is closed
• Phone numbers

For further information on reporting changes or next steps call 1-888-338-6622 (Option 2).

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Report changes to banking information

To set up direct deposit or to update your banking information, submit the Direct Deposit Application (PDF) by email to ccdda@gov.bc.ca.

You can also submit the form by mail to:

Child Care Operating Funding
PO Box 9965 Stn Prov Govt
Victoria BC  V8W 9R4