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Career support services

Last updated on March 18, 2024

Career support services offer confidential professional advice to help you with career-related planning and decision-making, effective coping skills, and managing career transitions, including retirement.

These services are free, voluntary and available to everyone, including:

  • Auxiliary employees
  • Employees receiving a Short Term Illness and Injury Plan (STIIP) or long-term disability (LTD) benefits
  • Family members who normally live with an employee

Learn more about support for developing your career.

On this page

Career advice services

  • Work one on one by telephone with a professional career counsellor
  • Identify your career direction and goals
  • Assess your interests and skill sets
  • Learn strategies to enhance work satisfaction and manage work-life issues

Work-life resiliency coaching

  • Work one on one by telephone with a professional resiliency coach
  • Evaluate satisfaction levels in work and life, and create strategies to enhance needed areas
  • Better understand your reactions to life’s stressors and build new coping strategies
  • Create and work through an action-oriented plan, based on identified goals

Retirement planning

  • Work one on one by telephone with a retirement planning professional
  • Assess your needs and explore options to proactively plan for retirement
  • Explore retirement-related issues, including:
    • financial concerns
    • successful transition from work to retirement
  • Create a personal plan based on identified retirement priorities

How to access services

To access services, call Telus Health (formerly LifeWorks) toll free 24 hours per day, 7 days a week: 1-800-655-5004

Register or Login at: one.telushealth.com

To provide feedback about Employee and Family Assistance Services:

  • Call TELUS Health (formerly LifeWorks) directly at 1-800-655-5004, or
  • Submit an AskMyHR (IDIR restricted) service request. using the categories Myself (or) My Team/Organization > Health & Well-being > Employee & Family Assistance Services. The Employee and Family Assistance Services program manager will follow up with you.

The BC Public Service is committed to a culture that supports employee safety and health.

Whether you're managing your own health, or looking for information to support your team, we have the resources and supports you're looking for.