People leader advice line

This People Leader Advice Line is for a manager, supervisor, union representative, HR, or occupational health and safety specialist who needs advice on how to address a difficult workplace situation or conversation.

You might call the People Leader Advice Line if you're:

• Planning to have a difficult or sensitive conversation with an employee
• Dealing with an employee who is showing possible signs of mental illness, addiction, or unusual behaviour
• Dealing with reports of workplace harassment or bullying
• Dealing with a critical incident in the workplace; for example, violence, accident, or sudden death
• Supporting an employee dealing with a family difficulty or other personal issue
• Feeling unsure of how to handle an intra-office conflict amongst employees or a disgruntled employee

Speak immediately with an experienced clinical professional regarding workplace situations that could benefit from short-term professional, third-party perspective and advice.

The People Leader Advice Line isn't intended to serve employees in general; employees should be in a managerial or supervisory position to access this service.

Through EFAS, non-supervisory employees can access other services, such as counselling support for advice.

To access the People Leader Advice Line, call the EFAS provider directly at 1-800-655-5004, Option 4, and request a 'People Leader Consultation.