Where can I find more information about child support?

Family Law in British Columbia – Legal Services Society

The fact sheet Child Support by the Legal Services Society answers a range of questions, including:

  • What is "undue hardship"?
  • What are special and extraordinary expenses?
  • What is the 40 per cent principle?

The Legal Services Society (LSS) Family Law in British Columbia website provides other material on child support, including:

  • Online self-help kits for parents who want to make or change a child support order in either Provincial Court or Supreme Court.

Other Online Information

Federal Child Support Guidelines – Department of Justice Canada

The federal government has a series of publications explaining the child support guidelines. These include a booklet called The Federal Child Support Guidelines: Step-by-Step, which provides information on how to use the child support rules and tables.

You can call the Department of Justice Canada's Family Law Information Line at 1-888-373-2222 for help with the child support guidelines. When you call, be ready to tell them:

  • Where the paying parent lives
  • Whether both parents live in the same province or territory, and
  • The number of children to be supported

Clicklaw – Courthouse Libraries BC

Clicklaw provides user friendly, searchable access to key legal information, including information about child support. On the home page (“Solve Problems”), go to “Your Family” and select family law.

Clicklaw’s HelpMap can help you locate services that can assist with family law problems.

Clicklaw also links you to information in other languages.

Court Tips for Parents: Representing Yourself in Chambers - Justice Education Society

Court Tips for Parents: Representing Yourself in Chambers is a series of seven short videos about going to Supreme Court to change a child support order.

Dial-A-Law – Canadian Bar Association, B.C. Branch

Dial-A-Law is a library of scripts prepared by lawyers. It is a service of the Canadian Bar Association, B.C. Branch. It offers information on family law topics including child support.

To read or listen on the Internet, go to the Dial-A-Law website and select family law.

In-person Information and Services

Child Support Officers – Ministry of Attorney General

For more information about the child support guidelines, a Child Support Office is available in Kelowna, Nanaimo, Surrey and Vancouver.  If you don’t live in a community with a Child Support Office you can phone the following numbers for assistance:

  • Greater Vancouver: 604 660-2084
  • Elsewhere in B.C.: 1-888-227-7734 (call no charge)

Ministry of Social Development

Are you eligible for B.C. Employment and Assistance and have the right to receive child support? If so, you “assign” your maintenance (support) rights to the B.C. government. The government takes over the responsibility to obtain, change and enforce the support order on your behalf. To speak to a Family Maintenance Worker, contact the Ministry of Social Development by calling 1 866-866-0800 (no charge).

For other in-person services, see Who Can Help?