What mediators do

Mediators help people involved in a dispute to work together and create a resolution that works for everyone involved.

There are no certification programs for mediators that are recognized everywhere. Mediators come from many different backgrounds. Before hiring a mediator, you should ask for information about their training and experience. Learn more about choosing a mediator.

To connect with qualified civil or family mediator, you can contact:

• B.C.'s Family Justice Services Division, which has staff who can help with mediation of disputes related to separation or divorce
• The Alternative Dispute Resolution Institute of British Columbia (ADRBC) 
• The BC Legal Referral Service
• Mediate BC
• Family Mediation Canada
• Canadian Bar Association British Columbia Find a Lawyer tool
• Law Society of British Columbia Lawyer Directory

Mediators are impartial. They do not have the power to make decisions about the case or impose a resolution. Their role is to ensure that the discussion remains focused, organized and respectful. They are experts in making negotiations work.

A mediator will:

• Establish ground rules for respectful conduct
• Manage the mediation process
• Help clarify the facts and issues
• Help the parties understand what they need out of a resolution and help them come up with ways to resolve their dispute
• Keep communication open and focused
• Help the parties be realistic and reflective

Mediations can be set up in different ways. It may be in an informal office setting or held virtually, everyone may all be together or in separate spaces. Depending upon the kind and complexity of issues, mediations may take from two hours to multiple days.