Choosing a mediator

Choosing a mediator is key to a successful mediation. All parties to the dispute must agree on the mediator. You can get the names of mediators from:

The mediator must not have any personal or business relationship with anyone in the dispute.

While it is often helpful, it is not necessary for the mediator to be expert in the subject matter of the dispute. The mediator’s expertise is in helping to manage the negotiations.

Before hiring a mediator, you should ask for information about their training and experience.

It’s also a good idea to ask for résumés and references and to contact more than one mediator before making a decision.

Key questions to ask mediators

What training have they received? (It should be through a well-recognized institution, university, professional or legal organization.)

How long have they been doing mediations? How many cases and what types of cases have they mediated?

What standards of conduct do they abide by? (Mediators on the Alternative Dispute Resolution Institute of British Columbia’s rosters agree to follow the institute's code of conduct 

What do they charge? What does the fee include? How are travel, administrative and clerical time handled? Does the mediator charge for an initial consultation?

Can the mediator provide a neutral location where the mediation session will take place? What is the charge for this service?

Does the mediator think the dispute is appropriate for mediation? Should some other form of dispute resolution be considered?

After agreeing on a mediator, everyone participating should sign an agreement setting-out the ground rules for mediation. An agreement to mediate addresses important issues, including information sharing, confidentiality and fees. All people involved in the dispute should receive a copy of the agreement.

If you cannot agree on whom the mediator will be use the Alternative Dispute Resolution Institute of British Columbia’s website to help with your selection.