Fees & Fee Waivers

Applications for Dispute Resolution must be accompanied by the filing fee or an Application to Waive Filing Fee.

Applicants may request that the respondent be ordered to reimburse them for the application filing fee.

Applicants with very low income or who have extraordinary expenses that would make paying the filing fee a hardship may apply to the Residential Tenancy Branch to have the application filing fee waived.

Here’s an overview of the filing fees charged during the dispute resolution application process:

Filing Fee

Charged when…

$100

Applicant is filing an Application for Dispute Resolution

$50

Applicant is submitting an Application for Review Consideration

$300 (plus $10 per unit or manufactured home site to a maximum of $600)

Landlords filing an Application for an Additional Rent Increase (above the regulated limit)

How to Pay

Pay the application fee when you submit your application.

 

The fastest way to pay is online.

You may pay the filing fee online by:

  • Credit card (Visa, Mastercard or American Express )
  • Visa Debit

You may pay the filing fee in person at any Residential Tenancy Branch Office by:

  • Cash
  • Debit
  • Credit card (Visa, Mastercard or American Express )
  • Visa Debit
  • Certified cheque or money order payable to the Minister of Finance

You may pay the filing fee in person at any Service BC Office by:

  • Cash
  • Debit
  • Credit card (Visa, Mastercard or American Express )
  • Visa Debit
  • Certified cheque payable to the Minister of Finance

You may pay the filing fee by sending  a certified cheque or money order payable to the Minister of Finance to the Residential Tenancy Branch Office.

 

Fee Waivers

Applicants with very low income or who have extraordinary expenses that would make paying the filing fee a hardship can also apply to have the fee waived.

  • Low Income Tenants: can apply for a fee waiver through the Online Application for Dispute Resolution or by submitting a paper Application to Waive Filing Fee (RTB-17)
  • Extraordinary Expenses: landlords or tenants who have incurred extraordinary expenses within the past eight weeks that would make paying the filing fee a hardship, may submit a paper Application to Waive Filing Fee (RTB-17) for extraordinary expenses
  • Low Income Landlords: can submit a paper Application to Waive Filing Fee (RTB-17)
    • If you are a landlord using the Online Application for Dispute Resolution, select that you will make your payment at our Burnaby Office or a Service BC Office and submit your fee waiver in person

Note:  Some applications must be submitted within a certain amount of time, like claims against the security deposit or to cancel a Notice to End Tenancy.  You must submit proof of income for a fee waiver before the application deadline expires.

You must provide proof of income for all household members to support your Application to Waive Filing Fee.

Proof of income could include:

  • Income assistance statement(s)
  • Employment insurance benefits statement(s)
  • Pension statement(s)
  • Recent pay stub(s) from employer(s)
  • Bank statement(s) for the most recent two months
  • Scholarship statement(s)
  • For landlords, rental income: rent ledgers, receipts or bank statements

Tenants completing an Online Application for Dispute Resolution may request a fee waiver online and may either upload their proof of income with the application, upload it later or drop it off to any Service BC Office or Residential Tenancy Branch Office.

Tenants using the Online Application for Dispute Resolution can request that the fee be waived on the payment screen. 

  • The online fee waiver cannot be used for requests based on extraordinary expenses or fee waiver requests from landlords.

If you are applying online for a fee waiver, you must provide information to support the fee waiver including:

  • Household size: the total number of tenants and their family members or dependents living in this rental unit or site
  • Monthly income:  total monthly income before deductions of all tenants and family members or dependents
  • Community size:  the size or population of the city, town or community where the rental address is located

You must then select all sources of income for all tenants and family members at the rental address and select how you will provide proof of income (you can upload it with the application, upload it later or drop it off to any Service BC Office or Residential Tenancy Branch Office).

Once you provide your proof of income, the Residential Tenancy Branch will process your fee waiver request.

If you are a tenant with a low income and don't have access to the Online Application for Dispute Resolution, or you are a landlord with low income, you may submit a paper Application to Waive Filing Fee(RTB-17) to any Service BC Office or Residential Tenancy Branch Office.

You must provide information to support the fee waiver including:

  • Household size
    • Tenants: the total number of tenants and their family members or dependents living in this rental unit or site
    • Landlords: the landlord and the landlord's family members or dependents living in the residence
  • Monthly income:  total monthly income before deductions of all household members
  • Proof of income: copies of documentation proving the monthly income for all household members
  • Extraordinary expenses: details of any extraordinary expenses within the past eight weeks and supporting evidence

Submit your request for a fee waiver with supporting evidence in person to any Service BC Office or Residential Tenancy Branch Office.

If you have incurred extraordinary expenses within the past eight weeks that would make paying the filing fee a hardship, you may apply for a fee waiver using the paper Application to Waive Filing Fee (RTB-17).  This application cannot be completed online.

Extraordinary expenses may include:

  • extraordinary medical expenses for you or your dependents
  • extraordinary transportation costs for medically necessary procedures not available in your community
  • funeral expenses including travel costs for immediate family (i.e. parent, spouse, child, grandchild, grandparent or sibling or the parent, child, grandchild, grandparent or sibling of your spouse)
  • costs associated with an emergency such as a fire or flood,  or other catastrophic event
  • loss of income because you
    • have lost your job but are not yet receiving unemployment benefits
    • are not working due to illness or injury, but are not yet receiving disability benefits

You must provide information to support the fee waiver including:

  • Household size
    • Tenants: the total number of tenants and their family members or dependents living in this rental unit or site
    • Landlords: the landlord and the landlord's family members or dependents living in the residence
  • Monthly income:  total monthly income before deductions of all household members
  • Proof of income: copies of documentation proving the monthly income for all household members
  • Extraordinary expenses: details of the extraordinary expenses within the past eight weeks and supporting evidence

Submit an Application to Waive Filing Fee (RTB-17) with supporting evidence in person to any Service BC Office or Residential Tenancy Branch Office.

 

The content on this website is periodically reviewed and updated by the Province of British Columbia as per the date noted on each page: September 23, 2017.

Contact the Residential Tenancy Branch