PRIME for PharmaNet software vendors and administrators

Click Begin Enrolment to start.

Click Next to acknowledge the Collection of Personal Information notice.

Select BC Services Card app.

For more information visit BC Services Card - Use to access services online

Next steps:

1. Open the BC Services Card app on mobile device and select Enter Pairing Code.

2. Enter the code displayed on the BC Services Card login screen.

3. Click Continue.

Choose whether to send a notification to your mobile device, so that you can skip the pairing step next time you log in. 

Click Continue.

This screen displays the information that is shared between your BC Services Card app and the PRIME application.

Click Continue.

You are now inside the PRIME application.

Your name, date of birth and address are auto-populated from your BC Services Card.

If your college licence shows a different name than the one on your BC Services Card, select I have a preferred name. If you select this option you must enter both a first and last name. Your first and last name must be exactly as your college shows them. 

There is also an option to provide a physical or mailing address (address in B.C. where you can be contacted). 

You must enter a physical or mailing address if:

• there is no address populated from your BC Services Card
• your BC Services Card address is not in B.C.

Enter a phone number that may be used to contact you, and a non-shared email address that you check regularly. There is an option to include a phone number for SMS notifications.

Click Save and Continue.

Select the care settings where you will be using PharmaNet.

If you work at more than one care setting select Add Additional Care Setting and then add the details.

Click Save and Continue.

Note: Do not select Community Pharmacy unless you are physically working in a pharmacy. 

Select your college.

You may have to scroll down in the drop-down list to find your college. 

Click Save and Continue.

Select your licence class from the dropdown list, then enter the next expiry/renewal date.

Click Save and Continue.

This screen will only appear for eligible practitioners. If you don’t see this option, you cannot request remote access.

Remote access is only available for practitioners working in private community health practice if it was included it in the site registration. 

Remote access means you are physically located outside the premises of an approved PharmaNet site. You must always be physically located in BC when using PharmaNet, even if approved for remote access.

Click the toggle to request remote access if you require it.

Click Save and Continue.

Answer the self-declaration questions by selecting either "No" or "Yes."

Please read the description of "unlawful or improper action" under Self-Declaration before answering the self-declaration questions. 

If you select "Yes," a text box will appear and you will be asked to provide details.

Click Save and Continue.

Review the information you entered for your PRIME profile.

Click the pencil icon or the edit button to edit the information in any section.

Click the checkbox to certify that all information is true and complete.

Click Submit Enrolment.

A pop-up window appears to confirm enrolment submission.

Click Submit Enrolment.

You will see this screen if your request has been processed automatically. Your terms of access agreement will be specific to the type of access you have been granted and may differ from the example screenshot on the left.

Continue to step 18.

If you don't see this screen, proceed to step 17.

If you see this screen, your PRIME enrolment is now under review.

You can now log out of PRIME. Either PRIME Support will contact you for more information, or you will receive a notification from PRIME when it is time to log back in to complete the next steps, below. 

Note: PRIME correspondence may show up in your junk folder. Check your junk folder and whitelist PRIME if needed to ensure you receive PRIME notifications. 

Read the PharmaNet User Terms of Access (ToA). These will be specific to the type of access you have been granted and may differ from the example screenshot on the left. 

If you have previously enrolled and submit updated information, the ToA may be different from the one you previously accepted.

Check the box beside I have read the PharmaNet User Terms of Access.

Click Accept Terms of Access.

A pop-up window appears.

Confirm by clicking Accept Terms of Access.

Enter the email address(es) for your PharmaNet administrator(s).

Your PharmaNet administrator is the person in your workplace who looks after setup of your PharmaNet user credentials. If you will be accessing PharmaNet from various worksites, enter the PharmaNet administrator's email for each one. 

PRIME will let them know that you have been approved to access PharmaNet and they will get you connected. 

Click Send Email.

A pop-up window appears. Click Send.

Your enrolment in PRIME is complete. Note your next renewal date. You must renew annually to retain your PharmaNet access.

The type of access you have been approved for is noted below your renewal date. In the example screenshot, the user has been approved as an independant user. 

You will not receive a confirmation email. Do not contact PRIME Support to confirm approval or enrolment.

PRIME has assigned you a Global PharmaNet ID (GPID), which will be attached to all your transactions in PharmaNet. This keeps patient and health professional information secure. 

Click Begin Enrolment to start.

Click Next to acknowledge the Collection of Personal Information notice.

Select BC Services Card app.

For more information about options for logging in with a BC Services Card app, visit BC Services Card - Use to access services online

Next steps:

1. Open the BC Services Card app on mobile device and select Enter Pairing Code.

2. Enter the code displayed on the BC Services Card login screen.

3. Click Continue.

Choose whether to send a notification to your mobile device, so that you can skip the pairing step next time you log in. 

Click Continue.

This screen displays the information that is shared between your BC Services Card app and the PRIME application.

Click Continue.

You are now inside the PRIME application.

Your name, date of birth and address are auto-populated from your BC Services Card.

If your college licence shows a different name than the one on your BC Services Card, select I have a preferred name. If you select this option you must enter both a first and last name. Your first and last name must be exactly as your college shows them. 

There is also an option to provide a physical or mailing address (address in B.C. where you can be contacted). 

You must enter a physical or mailing address if:

• there is no address populated from your BC Services Card
• your BC Services Card address is not in B.C.

Enter a phone number that may be used to contact you, and a non-shared email address that you check regularly. There is an option to include a phone number for SMS notifications.

Click Save and Continue.

Select the care settings where you will be using PharmaNet.

If you work at more than one care setting, select Add Additional Care Setting and then add the details.

Click Save and Continue.

Note: Do not select Community Pharmacy unless you are physically working in a pharmacy. 

Select "None" in the College Licences field.

Click Save and Continue.

Enter the address for every place you work, in every care setting indicated (see step 8). Click on the job title field to select from a dropdown list of common job titles, or manually enter a job title.

To add multiple locations, click Add Additional Site.

Click Save and Continue.

Answer the self-declaration questions by selecting either "No" or "Yes."

Please read the description of "unlawful or improper action" under Self-Declaration before answering the self-declaration questions. 

If you select "Yes," a text box will appear and you will be asked to provide details.

Click Save and Continue.

Review the information you entered for your PRIME profile.

Click the pencil icon or the edit button to edit the information in any section.

Click the checkbox to certify that all information is true and complete.

Click Submit Enrolment.

A pop-up window appears to confirm enrolment submission.

Click Submit Enrolment.

You will see this screen if your request has been processed automatically. Your terms of access agreement will be specific to the type of access you have been granted and may differ from the example screenshot on the left.

Continue to step 18.

If you don't see this screen, proceed to step 17.

If you see this screen, your PRIME enrolment is now under review.

You can now log out of PRIME. Either PRIME Support will contact you for more information, or you will receive a notification from PRIME when it is time to log back in to complete the next steps, below. 

Note: PRIME correspondence may show up in your junk folder. Check your junk folder and whitelist PRIME if needed to ensure you receive PRIME notifications. 

Read the PharmaNet User Terms of Access (ToA). These will be specific to the type of access you have been granted and may differ from the example screenshot on the left. 

If you have previously enrolled and submit updated information, the ToA may be different from the one you previously accepted.

Check the box beside I have read the PharmaNet User Terms of Access.

Click Accept Terms of Access.

A pop-up window appears.

Confirm by clicking Accept Terms of Access.

Enter the email address(es) for your PharmaNet administrator(s).

Your PharmaNet administrator is the person in your workplace who looks after setup of your PharmaNet user credentials. If you will be accessing PharmaNet from various worksites, enter the PharmaNet administrator's email for each one. 

PRIME will let them know that you have been approved to access PharmaNet and they will get you connected. 

Click Send Email.

A pop-up window appears. Click Send.

Your enrolment in PRIME is complete. Note your next renewal date. You must renew annually to retain your PharmaNet access.

The type of access you have been approved for is noted below your renewal date. In the example screenshot, the user has been approved as an independant user. 

You will not receive a confirmation email. Do not contact PRIME Support to confirm approval or enrolment.

PRIME has assigned you a Global PharmaNet ID (GPID), which will be attached to all your transactions in PharmaNet. This keeps patient and health professional information secure. 

Click Renew or Update Information.

Click Next to acknowledge the Collection of Personal Information notice.

Select BC Services Card app.

For more information about options for logging in with a BC Services Card app, visit BC Services Card - Use to access services online

Next steps:

1. Open the BC Services Card app on mobile device and select Enter Pairing Code.

2. Enter the code displayed on the BC Services Card login screen.

3. Click Continue.

Choose whether to send a notification to your mobile device, so that you can skip the pairing step next time you log in. 

Click Continue.

Select Share GPID/Approval from the sidebar.

Share your approval to access PharmaNet with your PharmaNet administrator.

The PharmaNet administrator is the person who works with the software vendor to set up your PharmaNet access.

Enter the email address of the PharmaNet administrator, then click Send Email.

Select Renew or Update Information.

Click Next to acknowledge the Collection of Personal Information notice.

Select BC Services Card app.

For more information visit BC Services Card - Use to access services online

Next steps:

1. Open the BC Services Card app on mobile device and select Enter Pairing Code.

2. Enter the code displayed on the BC Services Card login screen.

3. Click Continue.

Choose whether to send a notification to your mobile device, so that you can skip the pairing step next time you log in. 

Click Continue.

Review your PRIME enrolment information.

Click the pencil icon to or the edit button to edit the information in any section.

Once you have reviewed your enrolment information, click the checkbox to certify that all information is true and complete.

Click Submit Enrolment.

A pop-up window appears to confirm enrolment submission.

Click Submit Enrolment.

Read the PharmaNet User Terms of Access. These will be specific to the type of access you have been granted. They may be different from when you first enrolled, and may not match the example screenshot on the left. 

Check the box beside I have read the PharmaNet User Terms of Access.

Click Accept Terms of Access.

A pop-up window appears.

Confirm by clicking Accept Terms of Access.

If your information has changed, please resend your approval to your PharmaNet administrator.

Enter the email address(es) for your PharmaNet administrator(s).

Your PharmaNet administrator is the person in your workplace who sets up your PharmaNet access. If you will be accessing PharmaNet from various worksites, enter the PharmaNet administrator's email for each one. 

PRIME will let them know that you have been approved to access PharmaNet and they will get you connected. 

Click Send Email.

A pop-up window appears. Click Send.

Your enrolment in PRIME is complete. Note your next renewal date. You must renew annually to retain your PharmaNet access.

You will not receive a confirmation email. Do not contact PRIME Support to confirm approval or enrolment.

PRIME has assigned you a Global PharmaNet ID (GPID), which will be attached to all your transactions in PharmaNet. This keeps patient and health professional information secure. 

Select Renew or Update Information.

Click Next to acknowledge the Collection of Personal Information notice.

Select BC Services Card app.

For more information visit BC Services Card - Use to access services online

Next steps:

1. Open the BC Services Card app on mobile device and select Enter Pairing Code.

2. Enter the code displayed on the BC Services Card login screen.

3. Click Continue.

Choose whether to send a notification to your mobile device, so that you can skip the pairing step next time you log in. 

Click Continue.

Select Absence Management from the left sidebar. 

Click the calendar icon to open the pop-up calendar.

Select the start date of your absence. 

Select the end date of your absence.

If you no longer require access to PharmaNet or do not know when you will need access in the future, leave the end date blank. 

Click Publish Absence to submit your absence. 

Your absence has now been published. A banner displaying your upcoming absence will appear on the screen.

If you entered an end date, you do not need to do anything when you return from your absence.

If you did not enter an end date, you must return to this page to enter one when you return from your absence. 

If your absence dates change, you need to enter an end date, or you will no longer be away, return to this screen.

To cancel your absence, click the Cancel Absence button and your absence will be removed from the system.

To edit your absence dates, click the Cancel Absence button, then follow the steps 6-8 to recreate it with the correct dates. 

Click Access Registration to start.

The person registering the site ("signing authority" in PRIME) should have:

• BC Services Card app set up on a mobile device. How to set up a BC Services Card app.

Click Next to acknowledge the Collection of Personal Information Notice.

Select BC Services Card app.

For more information about logging in with a BC Services Card, visit:

• BC Services Card - Use to access services online

1. Open the BC Services Card app on a mobile device
2. Enter the code displayed on the BC Services Card login screen in the pairing code field.
3. Select Continue.

PRIME will proceed to the next screen.

Choose whether to have a notification sent to a mobile device instead of entering a pairing code so you can skip the pairing step in subsequent logins.

Click Continue.

This screen displays the information that is shared between the Signing Authority's BC Services Card and PRIME.

Click Continue.

Enter the organization name. 

If the organization does business under a different name than organization name, enter a Doing Business As name. 

Click Save and Continue.

Select the type of care setting and the software vendor the site uses.

Visit Community health practice access to PharmaNet for software vendor contact info.

Click Save and Continue.

Scan and upload a copy of the site's business licence.

Provide the business licence's expiry date.

If you do not have a business license yet, click the I don't have a business licence toggle, and enter a reason in the text box that appears below. 

If you are located in a municipality or region that does not issue business licenses, please upload a screenshot of the municipality website indicating that a business license is not issued. 

Enter the site name. Please enter a site name even if it is the same as the name of the organization. 

If the organization does business under a different name than is on the licence, you must provide a "doing business as" name.

Provide the site ID or PEC code if you know it.

Enter the site's address as it appears on the business licence. The rest of the address is auto-populated.

Click Save and Continue.

Specify the days and times the site is open for business. If the site's hours vary, select 24 hours.

If the site will only occasionally be used after hours, don't select 24 hours. 

Click Save and Continue.

If applicable, list all practitioners requiring remote access to PharmaNet for the site.

Note: Remote access is only available to physicians and nurse practitioners.

If not applicable, click Save and Continue.

The next three steps will require you to enter information for three different functions. One person can perform all three of these functions.

If all three roles are performed by one person at your site, click the Same as button to auto-populate the information for each subsequent role.

If each role is performed by a different person, enter their information as requested on each screen. 

Enter the PharmaNet administrator's name, job title, and contact information.

Click Save and Continue.

Enter the privacy officer's name, job title, and contact information.

Click Save and Continue.

Enter the technical support's name, job title, and contact information.

Click Save and Continue.

If you are legally authorized to sign on behalf of your organization, and your organization allows signing online agreements, click I can sign online agreements. 

If you cannot sign online agreements, proceed to Step 18.

Scroll down to read the Organization Agreement for PharmaNet Use.

Click the checkbox to agree to the Organization Agreement for PharmaNet Use as the organization's authorized representative

Click Accept Organization Agreement.

A pop-up window appears to confirm acceptance of the Organization Agreement.

Click Accept Organization Agreement.

If the organization has signing requirements that prevent you from signing an online agreement, download a copy of the organization agreement by clicking the Download Agreement button.

Print a copy of the agreement, sign it by hand, and upload it back to PRIME.

Click Accept Organization Agreement.

A pop-up window appears to confirm acceptance of the Organization Agreement.

Click Accept Organization Agreement.

Review the information provided in the registration.

Click the pencil icon to edit any section.

Check the box to certify that all information provided is true and complete.

Click Submit.

A pop-up window appears to confirm the registration submission.

Click Save Site.

You will see confirmation of your acceptance of the Organization Agreement for PharmaNet Use.

This means the submission is under review by the Ministry, and the Signing Authority will be contacted once the application has been reviewed.

Click Continue.

In the Site Management screen, you will see the site that has been added and a note that the site is waiting for approval.

You may now log out of PRIME. You must return and proceed to the next steps when the Ministry has been in contact.