Client Registry Education Material for Medical Practices

Table of Contents

Introduction to the Client Registry - ECR.01

• Important Facts
• Expectations

Confirm a Patient's Identity - ECR.02

• Identifying a Patient
• Fraudulent Use of PHN

Find a Patient in the Client Registry - ECR.03

• Existing Patients
• New Patients to your Practice
  • Patient with PHN
  • Patient without PHN
• Confidentiality Masking
• Selecting the Correct Client

Updates to Patient Demographics - ECR.04

• Declared and Documented Identities
• Name Changes
• Date of Birth Updates
  • Gender Changes
  • Client Addresses
• Special Circumstances
• Canada Post Addressing Standards
• Date of Death

Creating a PHN - ECR.05

• All Patients Need a PHN
• Patients from Out-of-Province
• Newborns
• PHN Created in Error

Client Registry Support - ECR.06