Special Authority eForms

Last updated on October 29, 2024

Most prescribers can now submit Special Authority requests online using eForms. Log in to SA eForms

On this page: What is an eForm | How to use eForms | Community practice users | Health authority users


What is an eForm?

An eForm is an online version of a paper form and has many advantages, such as:

  • Automatic adjudication for some medications
  • Notifications when submissions are received
  • Fields that auto-complete (e.g., prescriber information)
  • Easy-to-see criteria
  • Less back and forth with the SA team due to better accuracy
  • SA request status viewable by patients in Health Gateway

Using eForms is more secure than faxing and generally returns decisions more quickly. For some medications, requests that take as long as 10 days to process when faxed can be approved within hours through eForms.

eForms can be used for all drugs on the SA drug list. eForms can not be submitted by prescribers outside of B.C./Canada; faxes are still accepted.

How to use eForms

Community practice users

Pharmacists as well as physicians, nurse practitioners or other prescribers working in a private community health practice can access SA eForms. (Read the list of circumstances where pharmacists can request SA coverage

Health authority users

Clinicians or pharmacists associated with a health authority can use eForms. Ask your supervisor about enrolment procedures specific to your health authority.

How to share eForm drafts

Special Authority eForms support draft sharing. This allows users to save a draft of an in progress eForm and share it with another user for them to complete.

How to set a default prescriber

Special Authority eForms support allow users to set a default provided. This accelerates the eForm process. 

Exceptional coverage requests

If you are requesting exceptional coverage for a medication not on the SA drug list, select "Other" in the Select Medication dropdown in the eForms platform.

Authentication error message

eForms accounts that have not been logged into for 90 days expire into an inactive state, in keeping with best practices for credential security. If you get this error message: “User authenticated but not authorized for this Provincial eForms application," please contact eFormsEnrolment@phsa.ca to have your account re-activated.

Faxes

You can continue to fax SA requests if needed or if you cannot currently access eForms. However, faxed requests won't be auto-adjudicated and your patients won't be able to readily track the request in Health Gateway. Faxes are also less secure than eForms, take longer to submit, and are adjudicated more slowly.

Manual entry of fax numbers: Prescribers currently enter their fax number by hand. If they work at multiple locations, this helps ensure patient medical information is sent to the right location. This extra step for prescribers is for the short term: in the next phase of the project, decisions will be sent digitally, and fax numbers will be a thing of the past.