In BC, the Community Care and Assisted Living Act and the Residential Care Regulation provide a standard for the basic level of care that must be provided by operators. The regulation supports family and resident councils by stating that a licensee must provide an opportunity, at least annually, for persons in care and their parents or representatives, family members and contact persons to:
- Establish one or more councils or similar organizations to represent the interests of the persons in care, or their parents or representatives, family members and contact persons, or both, and
- Meet with the licensee, either as a council, or, if no council is established, as a group, for the purpose of:
- Promoting the collective and individual interests of the persons in care, and
- Involving the persons in care in decision making on matters that affect their day to day living.
This is an important provision as it requires that operators acknowledge, support and communicate with the council for the purposes of enhancing and improving the quality of life of persons in care in the facility.