• In BC, the Community Care and Assisted Living Act and the Residential Care Regulation provide a standard for the basic level of care that must be provided by Long-Term Care (LTC) operators. The regulation supports Resident and Family Councils by stating that a licensee must provide an opportunity, at least twice a year, for residents and their family members and/or representatives, and contact persons to:
  • Meet with the licensee, either as a council, or, if no council is established, as a group, for the purpose of:
  • Promoting the collective interests of the residents, and
  • Involving the residents in decision making on matters that affect their day to day living.

This is an important provision as it requires that operators acknowledge, support and communicate with the council for the purposes of enhancing and improving the quality of life of the LTC home's residents.