Resident and Family Councils

A Resident and/or Family Council is a group of persons who either live in a long-term care (LTC) home, their families, and/or the residents’ representative, who meet regularly to maintain and enhance the quality of life of residents in LTC. Councils exist to engage the resident community and to improve the experiences of all residents, by providing their insights and advice and represent the collective interests of residents

One of the key roles that a Resident and/or Family Council can play is to promote improved communication and collaboration between residents, family members, LTC staff, and management.  This may involve working collaboratively on projects that enrich the lives of residents, making recommendations to decision makers, and communicating common concerns and ideas for improvements.

This website will:

• Orient you to what a council might look like
• Provide some tips on starting and maintaining a council
• Outline how the Residential Care Regulation supports councils
• Facilitate understanding of residential care services and standards